Team Supervisor & Personal Banker - New Berlin Office

Waukesha State Bank; Guthrie (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

Waukesha State Bank seeks a Team Supervisor & Personal Banker to lead its New Berlin office. This role combines leadership and hands-on banking, focusing on mentorship and exceptional customer service. Ideal candidates will have strong banking experience and a passion for community engagement.

Qualifications

• Experience in banking operations and retail lending.
• Ability to lead and develop teams.
• Strong customer-first mindset.

Responsibilities

• Oversee daily branch operations and staff.
• Coach team members to enhance performance.
• Contribute to business growth within the branch.

Skills

Leadership

Customer Service

Banking Operations

Retail Lending

Job description

Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service.

Step Into Leadership - Where Your Banking Expertise Meets Purpose

Waukesha State Bank is seeking a confident, people-focused Team Supervisor & Personal Banker to help lead our New Berlin Office. If you're energized by mentoring others, delivering exceptional customer experiences, and contributing to a thriving local branch, this is your moment to shine.

As the right hand to the Bank Manager, you'll do more than oversee daily operations-you'll shape a supportive, high-performing team culture. Your role blends hands-on banking with meaningful leadership: coaching staff, solving complex customer needs, growing branch business, and ensuring the office runs smoothly day in and day out.

We're looking for someone who:

• Leads with heart and hustle

• Has strong banking operations and retail lending experience

• Loves guiding teams toward their best performance

• Brings positivity, accountability, and a customer-first mindset

This is your opportunity to be a visible leader in the New Berlin community while advancing your career with one of the area's most trusted banks.

Bring your experience. Bring your vision. Lead with Waukesha State Bank.

This position requires the ability to obtain an active NMLS record.

This is an onsite position in New Berlin, WI

Employment with Waukesha State Bank is contingent upon successful completion of a criminal background check and drug screen.

EOE Disability/Vet