Team Supervisor (Overnights)

Wawa Inc.; Lincoln Gardens (FL); On-site; Full time

Job summary

Join Wawa as a Team Supervisor, leading shifts and ensuring excellent customer experiences. This role requires managing a team's coordination and enforcing policies while providing essential support. Wawa offers competitive benefits, including 401(k) matching, paid time off, and health coverage, while embracing a culture of respect and inclusivity.

Benefits

Medical, dental, vision, and mental health benefits

Employee Stock Ownership Plan (ESOP)

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Access to additional benefit and wellness programs

Qualifications

• Flexible availability to work various shifts, including weekends and holidays.
• Supervisory experience in retail, food service, or fuel industries is a plus.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders.
• Manage inventory, stock levels, and cash handling procedures.

Skills

Communication

Problem Solving

Relationship Building

Education

High School Diploma or GED equivalent

Job description

Soar with us at Wawa.

We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.

Position: Team Supervisor (TS)

As a Team Supervisor, you are a leader who ensures the shift stays on track and helps deliver memorable customer experiences. When you’re the senior leader on site and running shift, you’ll drive execution and make key decisions to keep everything running seamlessly.

What You’ll Do:

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Benefits:

• We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s).

Qualifications:

• High School Diploma or GED equivalent
• Must be 18+ years old with reliable transportation
• Flexible availability to work various shifts, including weekends and holidays, to meet business needs
• Supervisory experience in retail, food service, or fuel industries is a plus
• Ability to communicate effectively, solve problems, and build relationships

The hourly range for this position is $19.00 - $25.65 and is commensurate with position, experience, and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail] or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. We treat all Associates fairly and with respect, and discrimination of any kind will not be tolerated. We recruit, hire, promote, and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status, or any other characteristic protected by law.