Team Supervisor

Utah Youth Village; Erda (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO

Health insurance

Disability insurance

Retirement plan

Job summary

Alpine Academy is seeking a Campus L.I.F.E. Supervisor to lead a residential home for teens. You will manage day-to-day operations with a team of Coaches for part of the week, then move into a leadership role to guide staff, ensure safety, and support clinical and academic work.

Your presence and example will shape the culture and outcomes. You will be responsible for supervising, scheduling, and maintaining a steady environment, while also providing mentorship and accountability to your team.

Qualifications

• Experience leading or managing a team in a residential or caregiving setting.
• Strong operations and scheduling skills.
• Ability to provide honest feedback and hold accountability with care.

Responsibilities

• Lead and manage a residential home, coordinating staff and schedules.
• Set standards by example and oversee day-to-day operations.
• Respond to crises and support students and staff as needed.

Skills

Team leadership

Operations management

Communication

Crisis response

Education

High school diploma or equivalent

Job description

About the Role

Alpine Academy is a residential therapeutic school for teenagers- a place where students live, learn, and heal, often after years of struggling in environments that couldn't meet their needs. The adults who work here aren't just staff. They're the consistency, the safety, and the belief that makes real growth possible.

As a Campus L.I.F.E. Supervisor, you lead that environment. You run the day-to-day of a residential home- and you do it from the inside, working alongside your team of Coaches for about half your week. You set the standard by living it. The other half you're in the leadership seat: managing your team, making final calls, and making sure everything holds together so the clinical and academic work can actually land.

If you lead best by example, find satisfaction in a well-run team, and care about the kind of work that changes lives this role was made for you.

Who Thrives in This Role

You’re not the loudest person in the room. You’re the steadiest and you’re willing to roll up your sleeves to prove it.

You’ll do well here if you:

• Lead by example and find more satisfaction in showing people how than telling them to
• Can hold authority and humility at the same time, you’re the decision-maker and still willing to do the work
• See accountability as a form of care, not a punitive act
• Stay clear-headed under pressure and steady when things get unpredictable
• Enjoy developing people, you take genuine interest in your team’s growth
• Find real satisfaction in things running well, not just in managing crises
• Are willing to be present when your team needs you, even outside perfect hours

A note on the role’s demands: You’re leading staff who carry real emotional weight every day, while doing much of that same work yourself. The supervisors who succeed here are grounded, self-aware, and able to take care of themselves so they can genuinely show up for others.

What Success Looks Like

The home feels steady. Students know what to expect. Staff trust the system and each other. Shifts run smoothly even when you’re not running them. Problems get addressed early instead of becoming emergencies. Your Treatment Lead is effective because you’ve created the conditions for good clinical work to happen. And over time, the coaches on your team grow into confident professionals because they learned by watching you.

What You’ll Need

• Experience leading or managing a team. Residential care background not required, but a heart for the mission is
• Strong operations and organizational skills; you know how to run a room and a schedule
• Comfort supervising staff, delivering honest feedback, and holding accountability with care
• Ability to respond to the home by phone or in person when needed
• Physical ability to work alongside staff in a residential setting, support students in crisis, and drive company vehicles
• Background check clearance and eligibility for agency insurance
• High school diploma or equivalent; 21+ years of age

Why This Role Matters

When a home is well-led, everything else works better: treatment outcomes, staff confidence, student safety, and the quality of relationships that make real healing possible. This role creates that foundation.

Schedule & Benefits

Our coaches work when teens need them most - evenings, weekends, and holidays. Because we provide round-the-clock care and supervision for young people, reliability is essential and we maintain a strict attendance policy.

Schedule

• Typically 40-45 hours per week
• Overtime paid at 1.5x for hours over 40
• Company holidays paid at 2x

Benefits

• PTO
• Health insurance and HSA coverage for employee and dependents
• Disability and life insurance
• Retirement contributions paid entirely by the company: no out-of-pocket required from you. We contribute 5-15% of your pay directly toward your retirement, and that percentage grows the longer you're with us. It's our way of saying that when you invest in our students, we invest in your future.

Why Join Alpine Academy?

We believe our staff are the foundation of everything we do. When you join our team, you'll receive hands-on training, ongoing coaching, and a clear path to Teaching-Family Model certification -all while doing work that genuinely matters.