Team Store Manager – Events & Inventory

Aramark; Philadelphia (Philadelphia County); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) retirement plan

Paid time off

Job summary

Aramark is seeking a Team Store Retail Manager to support Citizens Bank Park, home of the Phillies. The role focuses on efficient store operations, merchandising, inventory, purchasing, and guest services to create a positive guest impression of the facility.

Qualifications include a bachelor's degree (or 1–3 years related retail management experience), proficiency with Microsoft Office and POS systems, and the ability to handle flexible event-based hours, including evenings, weekends, and

Qualifications

• Bachelor's degree preferred or 1–3 years of related retail management experience required.
• Familiarity with Microsoft Office and Point of Sale systems.
• Profit and loss (P&L) accountability and/or contract managed service experience preferred.
• Ability to demonstrate excellent customer service using standard service model.
• Collaborative team player with strong organizational skills.

Responsibilities

• Manage non-selling aspects of the retail operation including inventory, warehouse, receiving, ticketing and distribution.
• Partner with HR to hire staff, ensure appropriate event/store staffing, and stay within payroll budget.
• Develop and train customer service programs and product knowledge.
• Ensure opening/closing procedures, cash/credit accountability, and security requirements.
• Address and resolve customer issues and maintain high service standards.
• Verify financial transaction reports including sales and merchandise transfers.
• Periodically verify ticketing accuracy and lead periodic physical inventories.
• Maintain strong client and customer rapport to support business relationships.

Skills

Retail operations

Customer service

Staff management

Inventory control

Event staffing

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

POS systems

Job description

Job Description

Aramark is currently seeking a Team Store Retail Manager to support Citizens Bank Park, home of the Phillies! The Team Store Retail Manager must ensure efficient operations of their store in line with Aramark's policies, procedures, and client contract. The Manager coordinates the store's guest services so that staff members and guests experience a positive impression of the facility. Responsibility for overall store merchandising, product inventory, purchasing,and other needs to fulfill operations.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

Job Responsibilities

Responsibilities

• Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
• Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
• Ensure development and training of customer service programs and product knowledge
• Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
• Address and resolve any customer issues
• Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
• Periodically check and verify the accurate ticketing of merchandise
• Lead periodic physical inventories as well as potential count discrepancies
• Maintain effective client and customer rapport for mutually helpful business relationships

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Bachelor's degree preferred or at least 1-3 years of related retail management experience required
• Requires familiarity with Microsoft Office and Point of Sales systems
• Profit and loss (P&L) accountability and/or contract managed service experience preferred
• Requires ability to demonstrate excellent customer service using Aramark's standard service model
• Must be comfortable working in a collaborative team dynamic and possess strong organizational skills
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time
• Must have availability to work flexible event-based hours including evening, weekend, and potentially holiday hours

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.