Team One Nissan of Albertville- Automotive Service Advisor

Greenway Automotive; Albertville (AL); On-site; USD 50,000 - 90,000; Full time

Job summary

A growing automotive dealership in Albertville is seeking an experienced Automotive Service Advisor. This role involves direct customer interaction, managing repair orders, and ensuring high levels of customer satisfaction. Ideal candidates should have a background in automotive services, strong integrity, and a desire for long-term career growth.

Benefits

Progressive and Competitive Pay Plan

Strong mentorship program

Employee Purchase and Service Discounts

Full insurance benefit options

401(k) Retirement Savings Plan

Qualifications

• One year of dealership Service Advisor experience, preferred.
• Proven record of achieving exceptional customer satisfaction.
• Desire for a long term career with a growing organization.

Responsibilities

• Greets and consults with customers to interpret their needs.
• Serves as the primary point of contact for service and repairs.
• Continuously updates customers on repair needs and completion times.

Skills

Customer satisfaction

Integrity

Tools

Reynolds and Reynolds

CDK

Job description

Team One Nissan of Albertville- Automotive Service Advisor

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Team One Nissan of Albertville- Automotive Service Advisor

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Team One Nissan of Albertville - Automotive Service Advisor

Level Experienced

Job Location Albertville, Al

Description

Team One Nissan of Albertville is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to apply now!

Responsibilities

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned
  
  

Qualifications

• One year of dealership Service Advisor experience, preferred
• Must have a proven record of achieving exceptional customer satisfaction
• Must have a valid driver's license and be in good standing
• Must exhibit personal and professional integrity
• Have a desire for a long term career with a growing organization
• Reynolds and Reynolds experience; preferred
• CDK experience; preferred
  
  

Benefits

• Progressive and Competitive Pay Plan
• Strong mentorship program to help you gain the experience you need to progress your career
• Excellent opportunities for growth and internal promotions
• Ongoing Training and Education
• Employee Purchase and Service Discounts
• Paid Vacation
• Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• Team-oriented, professional and fun work environment

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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