Team Members – Shake Shack

Applegreen Stores; Hackensack (NJ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with Company Match

Earned Wage Access – Pay on Demand

Meal Discount

Pet Insurance

Employee Referral Bonus

Job summary

Applegreen USA Welcome Centers Central Services is seeking a friendly Team Member to deliver excellent customer service to travelers at our welcome centers. You will handle payments at the POS, assist with food preparation and service, and ensure cleanliness and organization across workstations.

Responsibilities include cash handling, following food safety standards, stocking, and assisting in various plaza tasks.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to stand and walk for extended periods; flexible scheduling.
• Ability to speak, read, and comprehend instructions and policies.

Responsibilities

• Provide exceptional customer service to travelers.
• Operate POS system and process payments accurately.
• Follow food handling, labeling, dating, stocking, and temperature checks.
• Prepare and serve food items; assist in kitchen tasks.
• Stock and sanitize workstation and equipment.
• Cross-sell and upsell products.
• Maintain knowledge of plaza products and services.
• Follow brand standards and safety policies.
• Perform additional tasks as needed.

Skills

Customer service

Cash handling

Food service

POS system

Tools

POS system

Job description

Career Opportunities with Applegreen USA Welcome Centers Central Services

A great place to work.

Current job opportunities are posted here as they become available.

At Applegreen, we Refresh Travelers on their Journey …. ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.
• Flexible Schedules
• 401 (k) with Company Match
• Earned Wage Access – Pay on Demand
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

As a Team Member , you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).