Team Member - Shake Shack

Applegreen Group; Chester (NJ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off

401(k) with company match

Earned wage access – pay on demand

Education assistance

Meal discount

Pet insurance

Job summary

Applegreen USA is hiring a Team Member at its Welcome Centers Central Services. You will deliver friendly customer service, process payments at the POS, prepare and serve food items, and help stock and clean locations to meet traveler needs.

Ideal candidates are flexible, able to stand for long periods, and follow food safety and brand standards while supporting cross-functional tasks as needed.

Qualifications

• Able to stand and walk for extended periods.
• Flexible schedule including days, nights, weekends, and holidays.
• Operate POS and handle cash accurately per policy.

Responsibilities

• Provide friendly customer service to travelers.
• Operate POS, process payments, and follow cash handling policies.
• Prepare and serve quality food items with proper labeling and dating.
• Stock, clean, and sanitize workstation and equipment.
• Assist in kitchen tasks such as prepping and packaging.
• Maintain product knowledge and brand standards.
• Cross-sell and upsell products where appropriate.
• Adhere to food safety and company policies.
• Perform additional tasks as assigned.

Skills

Customer service

Cash handling

Interpersonal skills

Team player

Tools

POS system

Job description

Career Opportunities with Applegreen USA Welcome Centers Central Services

A great place to work.

Current job opportunities are posted here as they become available.

At Applegreen, we Refresh Travelers on their Journey ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.
• Flexible Schedules
• Paid Time Off
• 401 (k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

As a Team Member , you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).