Team Members

Mississippi Department of Employment Security; Clarksdale (MS); On-site; USD 18,000 - 24,000; Full time

Job summary

Mississippi Department of Employment Security is seeking candidates for all shifts in our service team. The role focuses on courteous, quick, and accurate order fulfillment in a fast-paced environment, following established standards.

You will greet customers, process orders, handle payments, and ensure customer satisfaction while maintaining cash accuracy and store cleanliness. Requirements include a high school diploma or GED and at least 6 months of related experience.

Qualifications

• High school diploma or GED required.
• 6+ months of related experience preferred.
• Strong interpersonal and customer service skills.
• Basic computer skills and cash handling experience required.

Responsibilities

• Greets all customers with a sincere smile and positive attitude.
• Takes and fills customer orders within company mandated service time.
• Suggests up-sell of products as directed by management.
• Collects money and delivers orders to customers.
• Attends to customer service problems or complaints and notifies manager as needed.
• Verifies opening reading and bank; counts cash and ensures accuracy at drawer close.
• Notifies Manager in Charge of any deletions, over-rings or equipment problems.
• Maintains product rotation and attractive display to customers.
• Keeps display case interior and exterior clean at all times.
• Stocks the service area with napkins, cups, lids, and iced tea; performs other duties as assigned.

Skills

Customer service

Cash handling

Interpersonal skills

Basic computer skills

Attention to detail

Education

High school diploma or GED

Tools

POS system

Job description

All shifts all positions available.

Job Summary: To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Operating Standards Manual Accomplishes tasks in a timely and orderly manner.

Key Duties/Responsibilities

• Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
• Takes and fills the customer's order within company mandated service time.
• Suggestive up sell of products as directed by management.
• Collects money and delivers order to customer.
• Immediately attends to any customer service problem or complaint. Notifies manager as needed.
• Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy.
• Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
• Ensures that all product holding times are strictly observed.
• Ensures products on the counter or in the display case are properly rotated and attractively displayed.
• Keeps display case interior and exterior clean at all times.
• Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea.
• Performs all other duties as assigned.

Position Requirements (Education, Qualifications, Experience)

High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified.

Position Qualifications/Functional Skills

• Knowledge of all restaurant policies, practices and operational and human resources procedures
• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
• Must be able to succeed in a fast-paced work environment.
• Must be able to receive money and accurately count back change.
• Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer.
• Basic computer skills.
• Report to work timely for each scheduled shift.