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Team Member: Service Champion

Alvarado Restaurant Nation

Thornton (CO)

On-site

USD 10,000 - 60,000

Full time

2 days ago

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Job summary

Alvarado Restaurant Nation is seeking a Team Member: Service Champion to provide exceptional customer service and maintain a clean environment. The role involves greeting customers, taking orders accurately, and ensuring service efficiency, particularly in a fast-paced setting.

Qualifications

Ability to provide a friendly and welcoming atmosphere for customers.
Understanding of basic cleaning and maintenance practices.

Responsibilities

Extend a friendly greeting to every customer.
Accurately take and repeat orders.
Maintain cleanliness and operational standards.

Skills

Communication

Interpersonal skills

Organizational skills

Ability to work in a fast-paced environment

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Position Mission: The mission of the Team Member Service Champ is to deliver exceptional customer service and maintain a clean, welcoming environment for all guests. This role is critical in ensuring customer satisfaction by providing friendly, accurate, and efficient service both in-store and through the drive-thru, while upholding the cleanliness and operational standards of the restaurant.

Responsibilities Include

Extend a friendly greeting to every customer.
Accurately take and repeat orders.
Handle customer payment with care and integrity
Count correct change or process a credit card accurately
Meet speed targets for drive-thru service.
Triple-check every order for accuracy.
Be an expert on the menu and answer customer inquiries.
Clean restrooms and dining rooms regularly.
Clean and stock the drink and condiment stations.
Check the parking lot for trash and ensure it is clean.

Required Skills, Knowledge And Abilities

Excellent communication and interpersonal skills.
Ability to provide a friendly and welcoming atmosphere for customers.
Ability to accurately take and repeat orders.
Ability to work in a fast-paced environment.
Strong organizational skills to ensure cleanliness and order accuracy.
Familiarity with the menu to assist customers with inquiries.
Understanding of basic cleaning and maintenance practices.

Pay Rate

Minimum wage varies based on job location and is determine by each locale.

Colorado: 14.42 – 15.82/hourly
Denver: 18.29-19.29/hourly

Application deadline: We accept applications on a continual basis.

Physical Demands

Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.
Move throughout the restaurant for extended periods (up to 10-12 hours per day).
Move 50 lbs. for distances of up to 10 feet.
Balance and move up to 25 lbs. for distances of up to 50 feet.
Understand and respond to team members' and guests' requests in a loud environment.
Stand, walk, sit, use hands and fingers to handle or feel objects, tools, or controls.
Reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl.
Talk or hear; taste or smell.
Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The duties of this position may change from time to time. Alvarado Restaurant Nation reserves the right to add or delete duties and responsibilities at the discretion of Alvarado Restaurant Nation. This position is descriptive and is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Alvarado Restaurant Nation is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation

PI269842508

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Business Development and Sales
Industries
Restaurants

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