Team Member- Retail Store

Applegreen Group; Town of Henrietta (NY); Hybride; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Flex (Sick Time)

Earned Wage Access

Employee Referral Bonus

Meal Discount

401(k) with Company Match

Education Assistance

Pet Insurance

Résumé du poste

Applegreen is seeking a Seasonal Team Member to deliver exceptional customer service at our travel plazas. You will assist travelers, take orders, and help ensure fast, accurate service in a busy environment.

Responsibilities include cash handling, food preparation, stocking, and maintaining clean facilities while upholding brand standards and safety. Flex schedules, meal discounts, and benefits support a positive seasonal experience.

Qualifications

• Ability to interact with the public in a friendly, enthusiastic manner.
• Cash handling and customer service experience preferred.
• Able to stand and walk for extended periods and lift up to 40 pounds.

Responsabilités

• Provide exceptional customer service and assist travelers.
• Operate POS, process payments accurately, and follow cash handling policies.
• Clean, stock, and organize workstations and equipment.
• Prepare and serve quality food and beverage items as needed.
• Cross-sell and upsell products and maintain product knowledge.
• Adhere to brand standards, safety, and company policies.

Connaissances

Cash handling

Customer service

Friendly communication

Description du poste

Applegreen is a people business delighting guests in transit with passionate hospitality and brands they love.

Applegreen - enjoy your journey and grow with us.

What We Do

At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Team Members hired during our peak business periods (including but not limited to April 1st through September 30th) will be hired as Seasonal employees. The only benefits Seasonal employees are eligible for are Flex (Sick Time), Earned Wage Access, the Employee Referral Bonus, and our Meal Discount.

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

• Our customers and communities are at the heart of everything we do.


• We value and develop our people.


• We are driven by pace, passion and performance.


• We seek opportunities and embrace change.


• Flexible Schedules


• Paid Time Off (Vacation & Flex)


• 401 (k) with Company Match


• Earned Wage Access – Pay on Demand


• Education Assistance


• Employee Referral Bonus


• Meal Discount


• Pet Insurance

What You’ll Do

As a Team Member, you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).


• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.


• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.


• Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.


• Stock, clean, and sanitize workstation and equipment.


• Actively cross-sell and up-sell products.


• Maintain a solid knowledge of products and services available in the plaza.


• Follow required brand standards, food safety requirements, as well as all company policies and procedures.


• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.


• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.


• Frequently bend, twist, lift and carry at least 40 pounds.


• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.


• Available to work a flexible schedule including days, nights, weekends, and holidays.


• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).