Team Member- Retail Store

Applegreen Group; City of Amsterdam (NY); Hybrid; USD 21,000 - 28,000; Part time

Benefits offered by this job

Meal Discount

Employee Referral Bonus

Earned Wage Access

401(k) with Company Match

Education Assistance

Pet Insurance

Job summary

Applegreen is a people business delivering hospitality at travel plazas across the Northeast and Midwest. As a Team Member, you will deliver friendly customer service, handle cash at the POS, and assist in preparing and serving high-quality food to travelers.

The role supports flexible schedules with opportunities for meal discounts, referral bonuses, and benefits as part of seasonal staffing. You will work on-site at multiple plazas, contributing to a fast-paced team environment.

Qualifications

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Responsibilities

• Provide exceptional customer service to travelers and guests.
• Operate point-of-sale (POS) system, process payments accurately, and follow cash handling policies.
• Ensure proper food handling including wrapping, labeling, dating, stocking, storing, rotating and temperature checks.
• Perform kitchen tasks such as prepping, thawing, cooking, packaging, wrapping and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain knowledge of plaza products and services.
• Follow brand standards, food safety requirements, and company policies.

Skills

Customer service

Cash handling

Tools

POS system

Job description

Applegreen is a people business delighting guests in transit with passionate hospitality and brands they love.

Applegreen - enjoy your journey and grow with us.

What We Do

At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Team Members hired during our peak business periods (including but not limited to April 1st through September 30th) will be hired as Seasonal employees. The only benefits Seasonal employees are eligible for are Flex (Sick Time), Earned Wage Access, the Employee Referral Bonus, and our Meal Discount.

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.
• Flexible Schedules
• Paid Time Off (Vacation & Flex)
• 401 (k) with Company Match
• Earned Wage Access - Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You'll Do

As a Team Member, you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).