Team Member, Petsense

Petsense by Tractor Supply; London (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Team Member to join their dynamic environment. In this entry-level role, you will engage with customers, support selling initiatives, and ensure the well-being of pets. Your responsibilities will include operating the cash register, assisting with merchandise, and maintaining a clean and safe environment. This position offers an opportunity to grow within a supportive team while providing exceptional service. If you're adaptable, service-oriented, and ready to make a difference, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• No experience required; retail and pet knowledge preferred.
• Ability to read, write, and count accurately is required.

Responsibilities

• Interact with customers and team members, providing legendary service.
• Support selling initiatives and perform assigned tasks efficiently.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply

2 weeks ago Be among the first 25 applicants

Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply

Overall Job Summary

This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks, while providing legendary customer service.

Essential Duties and Responsibilities

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

1. Maintain regular and predictable attendance.
2. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
3. Support selling initiatives (TEAM):
   • Thank the Customer
   • Engage with the customer and/or pet
   • Advise on products or services
   • Make it Memorable
4. Perform a combination of duties during 95% of your day, including:
   • Operate cash register/computer following cash handling procedures
   • Recovery of merchandise
   • Participate in freight process
   • Complete Plan-o-gram procedures
   • Assemble merchandise
   • Perform janitorial duties
   • Execute price changes/markdowns
   • Assist customers with loading purchases
   • Ensure the safety and well-being of live animals, sanitize tanks, and care for animals as required
   • Complete all related documentation
5. Perform other duties as assigned.

Required Qualifications

• Experience: No experience required. Retail and/or pet/live animal knowledge preferred.
• Education: High school diploma or equivalent preferred; ability to read, write, and count accurately is required.

Preferred Knowledge, Skills, or Abilities

• Pet/live animal, pet food, and product knowledge preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ability to resolve issues ethically with minimal conflict.

Working Conditions

• Indoor environment with moderate noise; outdoor lots with hard surfaces.
• Shifts generally no less than 4 hours, may exceed 8 hours.
• Promote a safe, productive environment following safety guidelines.

Physical Requirements

• Non-sedentary; ability to move throughout the store and outdoor areas quickly and safely.
• Operate equipment safely and efficiently.
• Occasionally lift or reach overhead.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Move throughout the store for entire shift.
• Access all store areas safely.
• Operate store equipment and process information accurately.
• Transfer merchandise weighing up to 50 pounds.
• Complete all required training and certification.

Disclaimer

This overview is not comprehensive; duties may be assigned by a supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are our success. We offer a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Eligibility varies by role and individual plan requirements.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail