Team Member, Petsense

Petsense by Tractor Supply; Greenville (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dedicated Team Member who thrives in a fast-paced retail environment. This role involves engaging with customers, supporting selling initiatives, and ensuring the well-being of live animals. With a focus on legendary customer service, you'll be part of a team that values flexibility and adaptability. Enjoy comprehensive benefits and the opportunity to grow within a company that prioritizes work-life balance and community engagement. If you have a passion for pets and retail, this is the perfect opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• No prior experience required; retail experience preferred.
• Must be able to read, write, and count accurately.

Responsibilities

• Interact with customers and team members to provide legendary service.
• Operate cash register and perform merchandise recovery.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Pet Knowledge

Education

High School Diploma or Equivalent

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make it Memorable
• Perform a combination of duties during 95% of your day, including:
  • Operate cash register/computer following cash handling procedures
  • Merchandise recovery
  • Participate in freight process
  • Complete Plan-o-gram procedures
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Assist customers with loading purchases
  • Ensure the safety and well-being of live animals, including sanitizing tanks and caring for animals as required
  • Complete all documentation related to these duties
• Perform other duties as assigned.

Required Qualifications

Experience: No experience required. Retail experience and/or pet/live animal knowledge is strongly preferred.

Education: A high school diploma or equivalent is preferred but not required. Must be able to read, write, and count accurately.

Preferred knowledge, skills, or abilities

• Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

• Generally working indoors with moderate noise.
• Hard surfaces (concrete, asphalt) in floors and outdoor lots; adequate lighting and temperature.
• Work shifts typically no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive environment and adhere to safety guidelines.

Physical Requirements

• This position is non-sedentary.
• Must have the stamina and ability to move throughout the store and outdoor areas quickly and safely.
• Operate all related equipment safely and efficiently.
• Occasionally lift or reach merchandise overhead.
• Frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Move throughout the store for entire shifts.
• Access all store areas safely.
• Operate store equipment such as computers and cash registers.
• Read, write, and count accurately for documentation.
• Communicate effectively with team members and customers.
• Process information through the point-of-sale system.
• Move and transfer merchandise and equipment weighing up to 50 pounds.
• Complete all required training and certifications.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by your supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are central to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits may vary based on role and eligibility.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us and form the foundation of our culture. We believe in work-life balance and providing legendary service. Your opportunity is out here at Tractor Supply and Petsense.