Team Member, Petsense

Petsense by Tractor Supply; Dyersburg (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company where Team Members are vital to our success! This role involves engaging with customers, supporting sales initiatives, and ensuring the well-being of live animals. You'll operate cash registers, assist with merchandise, and maintain a clean environment. With flexible hours and a commitment to work-life balance, this is a fantastic opportunity for those looking to grow in a dynamic retail environment. Enjoy a comprehensive benefits package and be part of a team that values your contributions and career development.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• No experience required; retail or pet knowledge preferred.
• Ability to read, write, and count accurately is essential.

Responsibilities

• Interact with customers and team members to provide legendary service.
• Operate cash register and assist customers with loading purchases.
• Ensure safety and well-being of live animals.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Interpersonal Skills

Education

High School Diploma or Equivalent

Job description

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This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential to be available, flexible, adaptable, and service-oriented, fulfilling all of the following requirements:

1. Maintain regular and predictable attendance.
2. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
3. Support selling initiatives (TEAM):
   • Thank the Customer
   • Engage with the customer and/or pet
   • Advise on products or services
   • Make it Memorable
4. Perform a combination of duties during 95% of the day, including:
   • Operate cash register/computer following cash handling procedures
   • Merchandise recovery
   • Participate in freight process
   • Complete Plan-o-gram procedures
   • Assemble merchandise
   • Perform janitorial duties
   • Execute price changes/markdowns
   • Assist customers with loading purchases
   • Ensure safety and well-being of live animals, including sanitizing and maintaining tanks
   • Complete all related documentation
5. Perform other duties as assigned.

Required Qualifications

Experience: No experience required; retail or pet/live animal knowledge preferred.

Education: High school diploma or equivalent preferred; ability to read, write, and count accurately is essential.

Preferred Knowledge, Skills, or Abilities

• Pet/live animal, pet food, and pet product knowledge preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ethical issue resolution with minimal conflict.

Working Conditions

• Generally indoor environment with moderate noise.
• Hard surface floors and outdoor lots with adequate lighting and temperature.
• Work shifts typically no less than 4 hours and may exceed 8 hours.
• Promote safety and adhere to safety guidelines.

Physical Requirements

• This is a non-sedentary position requiring movement throughout the store and outdoor areas.
• Operate store equipment safely and efficiently.
• Occasionally lift or reach merchandise overhead.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Move throughout the store for entire shifts.
• Access all store areas safely.
• Operate store equipment constantly.
• Read, write, and count accurately for documentation.
• Communicate effectively with team and customers.
• Process merchandise through POS system.
• Transfer merchandise weighing up to 50 pounds.
• Complete all required training and certification.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are key to our success. We offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decisions. We are committed to supporting our Team Members' work-life balance and career growth. Join us at Tractor Supply and Petsense for a rewarding career opportunity.