Team Member (Part-Time)

Follett Corporation; Waltham (MA); On-site; USD 16,531 - 30,940; Part time

Job summary

Follett Corporation in Waltham, Massachusetts is seeking a Team Member who will provide exceptional customer service. The role includes greeting and assisting customers, answering phone inquiries, and processing transactions using the POS system.

Applicants should have a High School Degree or equivalent, along with general computer skills. This position offers a pay range of $12.00 to $22.46 per hour based on experience.

Qualifications

• 0-3 years of relevant experience required.
• Must have strong customer service skills.
• General computer skills necessary.

Responsibilities

• Provide exceptional customer service.
• Assist customers with store inquiries and handle sales transactions.
• Ensure the sales floor is stocked and items are priced properly.

Skills

Customer service

General computer skills

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$22.46/hour

Qualifiers

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills