Team Member (Part-Time)

Follett Corporation; Springfield (IL); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation is seeking a Team Member in Springfield, Illinois, to provide exceptional customer service by assisting customers, answering inquiries, and handling transactions efficiently.

The ideal candidate should have a high school degree and basic computer skills, with the ability to provide support in training newcomers. The pay range is competitive, starting at $12.00 up to $22.46 per hour.

Qualifications

• 0-3 years of relevant experience.
• Must be able to handle cash and operate a POS system.

Responsibilities

• Provide exceptional customer service by greeting and assisting customers.
• Assist with training new team members and ensure sales floor is well-maintained.

Skills

Customer service

General computer skills

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$22.46/hour

Qualifiers

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills