Team Member (Part-Time)

Follett Corporation; Matthews Park (NC); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Higher Education is hiring a Team Member in Matthews Park, NC to deliver exceptional customer service. You will greet customers, assist with inquiries, answer phones, and ring up purchases using the POS system.

This role emphasizes accurate cash handling, stocking shelves, pricing items, and supporting training for new team members. Follett Higher Education maintains a drug‑free workplace.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers or transfer as needed.
• Ring up purchases using the POS system and handle transactions with care and accuracy.
• Teach and assist with training new team members.
• Ensure the sales floor is fully stocked and items are priced properly.

Skills

0-3 years of relevant experience

General computer skills

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills