Team Member (Part-Time)

Follett Corporation; Franklin (MA); On-site; USD 16,531 - 30,940; Part time

Job summary

Follett Corporation is seeking a Team Member in Franklin, Massachusetts, focused on providing exceptional customer service and assisting store inquiries. Responsibilities include greeting customers, directing calls, and processing transactions using the POS system.

Applicants should have a high school diploma or equivalent and demonstrate general computer skills. The position offers a pay range of $12.00 to $22.46 per hour and a supportive work environment.

Qualifications

• 0-3 years of relevant experience is required.
• Ability to greet and assist customers effectively.
• Experience handling cash and using POS systems.

Responsibilities

• Provide exceptional customer service and assistance.
• Ensure sales floor is stocked and organized.
• Train new team members as needed.

Skills

Customer service skills

Communication skills

General computer skills

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$22.46/hour

Qualifiers

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills