Team Member (Part-Time)

Follett Corporation; Northampton (MA); On-site; USD 16,531 - 30,940; Part time

Job summary

Follett Corporation is seeking a Team Member in Northampton, Massachusetts, dedicated to providing exceptional customer service. Responsibilities include greeting customers, assisting with inquiries, managing phone calls, and processing purchases using the POS system.

The ideal candidate should have a High School Degree and some experience in a customer service role, emphasizing strong communication and safe money-handling practices. The pay range for this position is $12.00-$22.46 per hour.

Qualifications

• 0-3 years of relevant experience.
• General computer skills.

Responsibilities

• Provide exceptional customer service.
• Assist customers with store inquiries and phone calls.
• Ensure sales floor is stocked and items priced.

Skills

Customer service

Communication

Money-handling procedures

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$22.46/hour

Qualifiers

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills