Team Member (NORTHEASTERN UNIVERSITY)

Saxbys; Boston (MA); On-site; USD 20,664 - 27,552; Part time

Job summary

Saxbys is seeking a Cafe Team Member at Northeastern University to provide exceptional guest engagement and operational efficiency. This part-time role emphasizes community service and teamwork, allowing students to gain hands-on experience in hospitality while supporting their peers on campus.

Qualifications

• Exceptional communication skills.
• Previous hospitality experience preferred.
• Ability to remember complex menu details.

Responsibilities

• Engage with guests to create a culture of hospitality.
• Ensure cleanliness and organization of the cafe.
• Demonstrate open communication and self-awareness.

Skills

Communication

Hospitality

Teamwork

Job description

Northeastern University - Cafe Team Member (Part Time)

Saxbys is a coffee company headquartered in Philadelphia with its very own cafe on Northeastern University's campus!

Are you tired of the same old grind? In search of a flexible, supportive environment? Are you dedicated to serving your community? Saxbys’ cafe team members are more than just baristas. You’ll get hands-on experience in food and beverage production, community leadership, and hospitality while working with fellow peers at your university’s campus!

We understand it takes more than a decked-out food and beverage menu to become a beloved cafe on campus. It takes teamwork, a drive for community, and magnetic energy from an all-student team helping fellow students achieve their collegiate goals. We are redefining what it means to be a cafe, creating a culture that fosters students to run their own impactful business to serve their community.

Our mission is to “Make Life Better” and be leaders of cutting-edge initiatives focused on student engagement and empowerment. Be part of the Saxbys team that’s making life better--join us as a cafe team member and help us provide a great experience to students on campus. Apply today!

Duties and Responsibilities:

Guest Engagement and Hospitality

• Engage with cafe guests to create a culture of hospitality
• Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have
• Effectively manage and solve guest recovery situations when they occur

Operational Efficiency

• Ensure cleanliness and organization throughout the entire cafe
• Efficiently complete all tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer (C.E.O.)

Self-Leadership

• Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphere
• Collaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core Values
• Punctuality--arrive in your Saxbys uniform on time and prepared to work

Qualifications :

• Exceptional communication skills
• Previous hospitality experience preferred, but not required
• Previous food and beverage experience preferred, but not required
• Ability to remember and recall details of a complex menu and operations

Physical Requirements:

• Able to stand, walk, and smile for extended periods
• Able to stoop and kneel
• Push, pull, lift or carry up to 35 lbs
• Ascend or descend ladders, stairs, ramps

All team members will support, exhibit, and promote Saxbys Mission Statement - Make Life Better - and Core Values in all daily activities. Our Core Values are:

• We Live with Pride, Passion & Purpose
• We are a Community Serving our Community
• We embrace being O.D.D. (Outgoing, Detail oriented, and Disciplined)
• Care Personally and Communicate Openly
• Serve Yourself by Serving Others

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