Team Member – Moo Moo Express Car Wash

Express Wash Concepts; Whitehall (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid vacation

Uniform provided

Employee discounts

Unlimited Wash Club membership

Ongoing training

Job summary

Moo Moo Express Car Wash is seeking a team member to deliver friendly, efficient customer service and support sales of unlimited wash memberships. You’ll engage customers, answer questions, and help them choose the best wash options while upholding our safety and quality standards.

Join a fast-paced team where training is provided, opportunities for advancement exist, and you can grow from entry roles into leadership positions.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to upsell memberships and packages.

Responsibilities

• Provide exceptional customer service at the car wash.
• Educate customers about Unlimited Wash Club benefits and memberships.
• Assist customers with purchases and upsell.
• Operate basic retail equipment (POS) and handle transactions.
• Maintain cleanliness and safety standards.

Skills

Customer service

Upselling

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Location:

3665 E Main St, Whitehall, Ohio, 43213

Job Description:

Ready to turn a job into a career? Join one of the fastest-growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed.

As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whetheryou’restarting your career or looking to take it to the next level,we’rehere to support your journey.

At Moo Moo Express Car Wash ,we’remore than a car wash—we’recommitted to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond.

WhyYou’llLove Working Here

• Pay increases tied to training and skill development

• Recognition programs

• Ongoing training and professional development

• Unlimited Wash Club membership

• 50% off retail items

• Company-provided uniforms

• Paid vacation (per Employee Manual)

Where Clean Cars Begin: Your Role

As a Team member, you will focus on providing exceptional customer service andfocussales efforts byengaging potential customers and presenting monthly unlimited car wash packagesand upselling products to existing customers! Your workday will also consist of, but not be limited to:

• Educating our customers on the benefits of our Unlimited Wash Club

• Greet and exceed customer expectations through long-lasting first impressions.

• Actively engage withcustomerspre/post wash to ensure 100% satisfaction.

• Maintain quality assurance throughaccurateQuality Control checks.

• Comply withall safety protocols and standard operating procedures.

• Properly address all customer escalations in a calm and collected manner.

• Understand andoperatebasic functional retail equipment (computer, POS, etc.)

• Pitch our membership when interacting with new customers.

• Learn the wash process and equipment to expand theknowledgebase.

• Perform other related duties asrequiredand assigned.

WhatYou’llNeed to Shine

• High school diploma or equivalent, or current enrollment.

• Ability to work flexible hours, including weekends.

• Stand and move throughout the site for the entire shift in a fast-paced environment.

• Work outdoors in all weather conditions.

• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.

• Positive attitude, willingness to take direction, and a professional appearance.

• Follow safety guidelines and wear the required safety equipment.

Express Wash Conceptsprovidesequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.