Team Member - Moo Moo Express Car Wash

Express Wash Concepts LLC; Washington Township (OH); Presencial; USD 17 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pay increases tied to training and技能

Recognition programs

Ongoing training and professional发展

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation

Resumo da oferta

Express Wash Concepts LLC is hiring at Moo Moo Express Car Wash in Dublin, OH. You will deliver exceptional customer service, upsell Unlimited Wash Club memberships, and educate customers on value packages.

As a Team Member, you’ll greet customers, perform basic POS tasks, and promote memberships while learning the car wash process. Growth opportunities from entry to leadership roles are available.

Qualificações

• Experience delivering exceptional customer service in a fast-paced environment.
• Ability to educate customers on membership options and upsell products.
• Willingness to work flexible hours, including weekends.

Responsabilidades

• Educate customers on Unlimited Wash Club benefits.
• Greet customers and create positive first impressions.
• Engage customers pre/post wash to ensure satisfaction.
• Conduct quality checks and follow safety protocols.
• Address escalations calmly and professionally.
• Operate basic retail equipment (computer, POS).
• Pitch memberships and upsell products.
• Learn wash process and equipment knowledge.
• Perform additional duties as required.

Conhecimentos

Customer service

Sales

Upselling

Formação académica

High school diploma or equivalent

Ferramentas

POS system

Computer

Descrição da oferta de emprego

Location:7630 Sawmill Rd, Dublin, Ohio, 43016Job Description:Ready to turn a job into a career? Join one of the fastest-growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed.As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey.At Moo Moo Express Car Wash, we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond.Why You’ll Love Working HerePay increases tied to training and skill developmentRecognition programsOngoing training and professional developmentUnlimited Wash Club membership50% off retail itemsCompany-provided uniformsPaid vacation (per Employee Manual)Where Clean Cars Begin: Your RoleAs a Team member, you will focus on providing exceptional customer service and focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers! Your workday will also consist of, but not be limited to:Educating our customers on the benefits of our Unlimited Wash ClubGreet and exceed customer expectations through long-lasting first impressions.Actively engage with customers pre/post wash to ensure 100% satisfaction.Maintain quality assurance through accurate Quality Control checks.Comply with all safety protocols and standard operating procedures.Properly address all customer escalations in a calm and collected manner.Understand and operate basic functional retail equipment (computer, POS, etc.)Pitch our membership when interacting with new customers.Learn the wash process and equipment to expand the knowledgebase.Perform other related duties as required and assigned.What You’ll Need to ShineHigh school diploma or equivalent, or current enrollment.Ability to work flexible hours, including weekends.Stand and move throughout the site for the entire shift in a fast-paced environment.Work outdoors in all weather conditions.Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.Positive attitude, willingness to take direction, and a professional appearance.Follow safety guidelines and wear the required safety equipment.Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.