Team Member - Mahwah

DoorDash Essentials, LLC; Mahwah (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO & Sick Leave

Health benefits Day 1

Gym membership reimbursement

DashPass subscription

Employee Assistance Program

Career advancement opportunities

Job summary

DashMart, a local-fulfillment center operated by DoorDash, is hiring for a role that keeps the store running smoothly from receiving to order fulfillment. You will stock, scan, and organize inventory while engaging with Dashers and customers in the app.

Ideal candidates bring strong communication, teamwork, and problem-solving skills, plus a willingness to handle a variety of tasks in a retail/warehouse setting.

Qualifications

• Requires strong communication and problem-solving abilities.
• Experience in customer-facing roles is valued.
• Ability to work in a fast-paced, physical environment.
• Willingness to learn and adapt to responsibilities across warehouse tasks.

Responsibilities

• Receive and stock inventory accurately and monitor quality.
• Pick, pack and sort orders using scanning devices.
• Delight customers by clear, friendly communication in-app.
• Maintain warehouse safety and organization per DashMart standards.
• Coordinate with Runners and Dashers for pickup locations and flow.
• Assist in light food preparation where applicable.

Skills

Communication skills

Teamwork

Customer service

Problem solving

Education

High school diploma or GED

Job description

About the Team

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for our Dashers to deliver. We're open early and close late - some sites even run 24/7!

About the Role

DashMart is looking for a motivated individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, your tasks will include:

• Inventory receiving and management:Accurately receive and stock inventory, ensuring all products are accounted for and safeguarded against loss or theft. Monitor product quality and freshness and ensure proper product rotation. Follow all HACCP, food-handling and spoilage management processes.
• Pick, pack and sort:Use technology similar to smartphone devices to scan packages, pick and stage orders, and conduct handoffs to Dashers.
• Delight customers:Communicate clearly and pleasantly with customers through the app when substitution approvals are needed.
• Warehouse organization and safety:Maintain a safe working environment by performing all duties in compliance with DashMart safety and security standards. Complete all cleaning and warehouse organization tasks as assigned by management.
• Be a team player:Contribute to a positive working environment by bringing the DoorDash "one team, one fight" value to life in all you do. Work with the teams’ goals in mind, sharing ideas, opportunities and challenges where appropriate. Engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse.
• Runner/Dasher coordination [where applicable]:Guide Runners and Dashers to pickup locations. Support parking lot management by directing traffic, collecting racks and carts, and performing other duties as assigned by management.
• Food preparation [where applicable]: Assist in light preparation of hot and/or cold foods and pre-packaging food items for staging and delivery. Willing to learn basic kitchen skills.

You’re excited about this opportunity because…

• Market Competitive pay (10pm-6am will receive a $2 increase in pay)
• AM/PM/Overnight shifts available
• Opportunity for pay increases twice a year based upon performance
• Paid time off (PTO) and sick leave
• Health benefits starting Day 1 for full-time employees (Medical, Dental, & Vision)
• Gym membership reimbursement (up to $75/month)
• Monthly DashPass subscription (including access to HBO Max and Lyft discounts for full-time employees)
• Employee Assistance Program
• Career advancement opportunities

We're excited about you because...

• You have great communication skills, willing to learn, and are a problem solver
• You thrive within a team environment and enjoy a variety of duties
• You have experience within retail, customer service, food and beverage, administrative, healthcare or similar industries where you perform a variety of tasks
• You have customer facing experience and love to delight customers
• You're able to be on your feet and handle warehouse duties including lifting up to 50 pounds (depending on site requirements) with or without accommodations.
• You have a minimum of a High school diploma or GED equivalent and are 18 years of age or older.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location