DashMart Team Member - University

DoorDash, Inc.; Apex (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health benefits starting Day 1

Gym membership reimbursement

DashPass subscription

Paid time off

Employee Assistance Program

Job summary

DoorDash's DashMart in Apex, NC is hiring for a warehouse/fulfillment role. You will receive, stock, and manage inventory, then pick and pack orders for Dashers to deliver. You will engage with customers in-app, maintain a safe workspace, and support runners and dashers as needed.

This role emphasizes teamwork, physical work, and a willingness to learn kitchen skills. Prior retail or food service experience is helpful, and a High school diploma or GED is required.

Qualifications

• High school diploma or GED required or equivalent.
• Experience in retail, customer service, food service, or similar roles preferred.
• Willingness to lift up to 50 pounds and perform warehouse tasks as needed.

Responsibilities

• Inventory receiving and management, ensure accuracy and prevent loss.
• Pick, pack and stage orders using device scanning.
• Delight customers by clear, friendly communication in-app.
• Maintain warehouse safety and organization per policies.
• Be a team player and support site goals and colleagues.
• Coordinate with Runners and Dashers for pickups and drop-offs.
• Assist in light food prep and pre-packaging when required.
• Willing to learn basic kitchen skills.

Skills

Communication

Teamwork

Customer service

Physical stamina

Problem solving

Education

High school diploma or GED

Job description

Compensation $15.65 - $15.65/hour

Description

About the Team

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for our Dashers to deliver. We’re open early and close late - some sites even run 24/7!

About the Role

DashMart is looking for a motivated individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, your tasks will include:

• Inventory receiving and management: Accurately receive and stock inventory, ensuring all products are accounted for and safeguarded against loss or theft. Monitor product quality and freshness and ensure proper product rotation. Follow all HACCP, food-handling and spoilage management processes.
• Pick, pack and sort: Use technology similar to smartphone devices to scan packages, pick and stage orders, and conduct handoffs to Dashers.
• Delight customers: Communicate clearly and pleasantly with customers through the app when substitution approvals are needed.
• Warehouse organization and safety: Maintain a safe working environment by performing all duties in compliance with DashMart safety and security standards. Complete all cleaning and warehouse organization tasks as assigned by management.
• Be a team player: Contribute to a positive working environment by bringing the DoorDash “one team, one fight” value to life in all you do. Work with the teams’ goals in mind, sharing ideas, opportunities and challenges where appropriate. Engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse.
• Runner/Dasher coordination [where applicable]: Guide Runners and Dashers to pickup locations. Support parking lot management by directing traffic, collecting racks and carts, and performing other duties as assigned by management.
• Food preparation [where applicable]: Assist in light preparation of hot and/or cold foods and pre-packaging food items for staging and delivery.
• Willing to learn basic kitchen skills.

You’re excited about this opportunity because…

• Market Competitive pay (10pm-6am will receive a $2 increase in pay)
• Opportunity for pay increases twice a year based upon performance
• Paid time off (PTO) and sick leave
• Health benefits starting Day 1 for full-time employees (Medical, Dental, & Vision)
• Gym membership reimbursement (up to $75/month)
• Monthly DashPass subscription (including access to HBO Max and Lyft discounts for full-time employees)
• Employee Assistance Program

We’re excited about you because…

• You have great communication skills, willing to learn, and are a problem solver
• You thrive within a team environment and enjoy a variety of duties
• You have experience within retail, customer service, food and beverage, administrative, healthcare or similar industries where you perform a variety of tasks
• You have customer facing experience and love to delight customers
• You’re able to be on your feet and handle warehouse duties including lifting up to 50 pounds (depending on site requirements) with or without accommodations.
• You have a minimum of a High school diploma or GED equivalent