Team Member Juice It Up

SJB BRANDS DEVELOPMENT LLC; Costa Mesa (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A popular smoothie franchise is looking for a dedicated Team Member in Costa Mesa to provide exceptional customer service and ensure high-quality products. The role requires an energetic and friendly atmosphere to welcome customers, offering samples, and mastering the sales process at the POS. Candidates should be proficient in English, capable of lifting up to 40 pounds, and thrive in a fast-paced, team-oriented environment. Join us at this vibrant location for a rewarding part-time position.

Qualifications

• Ability to lift up to 40 pounds.
• Ability to stand for extended periods of time.
• Ability to bend repeatedly.
• Ability to multi-task and maintain a fast pace.

Responsibilities

• Serve quality products following store standards.
• Welcome customers and offer samples.
• Master POS and handle cash accurately.

Skills

Fun - creates an entertaining and enjoyable atmosphere

Energetic

Friendly

Prideful

Respectful

Helpful

Informative

Proficient in English

Bilingual in Spanish

Job description

Job Description – Team Member

Juice It Up! Costa Mesa Address: 283 East 17th St. Costa Mesa, Ca 92627

Department: Operations
Reports To: Manager
FLSA Status: Non-Exempt
Employee Type: Part Time
Workdays and Hours: Mon-Sun; Opening-Closing (Varied) Some Holidays

Job Purpose: To guide each customer through the Juice It Up! customer experience, before, during and after the purchase.

Outcomes and Responsibilities

1. Serve only quality products in a sparkling store! a. Follow JIU! standards when handling and preparing all smoothies, juices, bowls and food. b. Follow JIU! standards when cleaning and maintaining equipment, POS, windows, floors, shelving, counters, tables, chairs, outside areas, restrooms, and any part of the JIU! store. c. Ensure cups, spoons, napkins, merchandise, and snacks are stocked and available to customers at all times. d. Follow health and safety standards to assist others in doing the same.

2. Say Hi & Offer Samples and Product Knowledge a. Welcome every customer with a sincere “Hello, welcome to Juice It Up!” and offer them samples. Answer any questions and offer product knowledge.

3. POS and Cash Handling a. Master POS and order taking process to ensure correct product, always ask for customer name and deliver drink with customer name and drink name. b. Be able to count change and have be skilled at accepting cash, credit cards and gift cards for payment. c. Able to enter coupons and loyalty cards. d. Qualified to count and balance cash drawer with accuracy.

Qualifications and Characteristics

Fun - creates an entertaining and enjoyable atmosphere
Energetic – works with a sense of urgency
Friendly – genuinely pleasant, welcoming and sociable
Prideful – shows pride in self, store, product quality and the JIU! Brand
Respectful – polite and courteous to customers and team members
Helpful – prepared, eager, approachable, willing, and caring
Informative – knowledgeable, educational, and instructive
Proficient in English – (bilingual in Spanish an added bonus)
Ability to lift up to 40 pounds
Ability to stand for extended periods of time
Ability to bend repeatedly
Ability to multi-task and maintain a fast pace
Work environment Semi confined space, generally cold in temperature and noisy. Extremely team oriented. Individuals work with one to two other employees.

1. As an absolute condition of employment, employees are required upon hire to sign certain confidentiality and non-disclosure agreements.
2. The statements contained herein reflect general details as necessary to describe the general functions of this job, the level of knowledge and skill typically required and the scope of the responsibility. It should not be considered an all-inclusive listing of work requirements or functions. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods or otherwise to balance workloads.