Team Member/Healthy Food Prep/Cashier

Vitality Bowls; Roseville (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the health food sector is seeking enthusiastic team members to deliver exceptional service and delicious açaí bowls. This role emphasizes the importance of customer interaction, where you'll share your knowledge of healthy ingredients and ensure a clean, welcoming environment. You'll work collaboratively with a dedicated team to create memorable experiences for guests while adhering to high standards of food safety and sanitation. If you're passionate about health and nutrition and enjoy working in a fast-paced environment, this opportunity is perfect for you!

Qualifications

• Must be food certified and knowledgeable about health and safety requirements.
• Excellent customer service skills are essential for this role.

Responsibilities

• Memorize training material and explain health benefits to customers.
• Maintain cleanliness in the lobby and kitchen areas.
• Assist customers with orders and provide accurate wait times.

Skills

Customer Service

Food Safety Certification

Cash Handling

POS System Operation

Sanitation Practices

Education

High School Diploma

Tools

POS System

Job description

Job Responsibilities:

• Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner.
• Keep the front lobby and outside area clean.
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times.
• Assist and ring up guests, answer phone calls and take orders over the phone.
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Prep food according to proper procedures.
• Continuously and thoroughly clean the kitchen and lobby.
• Put away deliveries and keep everything organized.
• Washing dishes and put away.
• Communicate with other staff to ensure that all orders are made correctly and in a timely way.
• Carry out food to customers.
• Communicate with managers about the schedule, informing them in a timely manner of days off needed.
• Show up on time and take breaks for the appropriate length of time.
• Complete all opening and closing duties.
• Perform additional tasks requested by your manager.
• Follow sanitation guidelines.
• Stock and rotate food.
• Adhere to safety procedures.
• Practice cost-cutting measures.
• Pitch in and work as a team.
• Communicate effectively with coworkers and managers.

Requirements:

• Become food certified.
• Must be able to handle a basic computer, POS system; handling cash and credit cards.
• Follow health, sanitary, and safety requirements.
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency.
• Maintain a clean and work appropriate personal appearance.
• Come to work with a positive attitude, and are willing to work well with others.

Company Overview:

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards and Expectations:

Be Friendly and Fast:

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff:

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications).
• Being “fitness and nutritionally minded” will help you understand your customer.
• Develop a good understanding of each ingredient’s nutritional values.
• Deliver a perfect meal item every time.

The “One Team” Theme:

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principle – be Accountable, practice good Communication, and be Trustworthy.

Show Pride in Your Work:

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactions with careful consideration.
• Do your best and strive for excellence in everything you do.

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