Team Member - Growth & Customer Experience

Chick-fil-A; Richmond (VA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarships and tuition discounts

College partnership with Point Univ.

Team member discounts on food

Opportunities for monthly raises

Job summary

Chick-fil-A Team Members help create a welcoming and efficient dining experience in a fast-paced environment. They work directly for an independent Owner and contribute to the guest experience daily, upholding Chick-fil-A’s commitment to service excellence and high-quality food.

Responsibilities include providing friendly service, maintaining cleanliness, and supporting team goals while adapting to a flexible schedule. The role offers opportunities for growth within a people-focused environment.

Qualifications

• Customer service oriented
• Cheerful and positive attitude
• Consistency and reliability
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task in a fast-paced environment
• Be willing and able to work a flexible schedule
• Willing to work independently and in a team
• Able to lift 10-20 lbs regularly
• Able to stand for long periods of time

Responsibilities

• Provide an exceptional dining experience for guests.
• Deliver signature Chick-fil-A service and food.
• Collaborate with independent owner and restaurant leaders to maintain standards.

Skills

Customer service oriented

Cheerful and positive attitude

Consistency and reliability

Strong interpersonal skills

Detail-oriented

Multi-tasking

Flexible schedule

Teamwork and independence

Physical stamina (lift 10-20 lbs)

Stand for long periods

Job description

Chick-fil-A Team Members help create a welcoming and efficient dining experience in a fast-paced environment. They work directly for an independent Owner and contribute to the guest experience daily, upholding Chick-fil-A’s commitment to service excellence and high-quality food.

Responsibilities include providing friendly service, maintaining cleanliness, and supporting team goals while adapting to a flexible schedule. The role offers opportunities for growth within a people-focused environment.