Customer Service Team Member - Flexible Hours & Growth

Chick-fil-A; Manchester (CT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Sick leave

Career advancement

Scholarship opportunities

Employee assistance program

Medical/dental/vision insurance

Voluntary life insurance

401(k) employer match

Free meals

Closed on Sundays

Job summary

Chick-fil-A is seeking Customer Service Team Members in a fast-paced dining environment. Positions are available for both full-time and part-time team members who are friendly, team-oriented, and reliable.

The role emphasizes greeting guests, taking orders, and promoting brand knowledge while keeping a strong focus on hospitality and quality service. Responsibilities include adhering to policies, resolving guest concerns swiftly, and supporting opening/closing procedures.

Qualifications

• Ability to handle multiple tasks at once and work in a fast-paced environment
• Ability to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
• Ability to work at a quick, yet efficient and thorough pace.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Positive attitude.
• Customer service oriented.
• Ability to communicate effectively with guests and team members.
• Honors and encourages others to follow the visions and values of the business.
• Treats others with honor, dignity, and respect.

Responsibilities

• Following Chick-fil-A's operational policies and procedures.
• Greeting and serving guests with enthusiasm, courtesy, and hospitality.
• Taking orders and making accurate changes quickly.
• Demonstrating knowledge of the brand, products, and promotions.
• Ensuring guest complaints are resolved properly and swiftly.
• Ensuring product quality and consistency.
• Assisting leadership in executing opening and/or closing procedures.
• Modeling and supporting clear communications between the front counter and kitchen staff.
• Following sanitation and safety procedures.
• Maintaining consistent attendance and punctuality.

Skills

Customer service

Teamwork

Communication

Positive attitude

Strong work ethic

Flexibility

Multitasking

Attendance punctuality

Job description

Chick-fil-A is seeking Customer Service Team Members in a fast-paced dining environment. Positions are available for both full-time and part-time team members who are friendly, team-oriented, and reliable.

The role emphasizes greeting guests, taking orders, and promoting brand knowledge while keeping a strong focus on hospitality and quality service. Responsibilities include adhering to policies, resolving guest concerns swiftly, and supporting opening/closing procedures.