Team Member Full-Time

Dunkin; Hauppauge (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Metro Franchising operates Dunkin Donuts and Baskin Robbins stores across the New York metro area. This Team Member role at Location 13 - Hauppauge, 410 Wheeler Rd, is Full-Time and focuses on guest service, quality product prep, and maintaining clean, safe workstations.

Starting pay is $17.00 per hour, with opportunities for growth through training and a fun, team-driven environment within a well-known brand.

Qualifications

• Treat Guests as their #1 Priority and respond to Guest needs with urgency.
• Be a Team Player, communicate well, respect others, and support teammates.
• Prepare products according to Metro’s standards for quality and safety.
• Maintain clean and neat workstations and Guest areas to ensure a great guest experience.
• Adhere to Dunkin Donuts and Baskin Robbins brand standards and systems.
• Comply with Metro’s policies and procedures.
• Show enthusiasm for our Dunkin Donuts and Baskin Robbins brands and Team Metro.

Responsibilities

• Deliver great Guest experiences and ensure guests return for more.
• Assist in product preparation following operational and safety standards.
• Maintain clean, organized work areas and Guest zones.
• Follow brand standards in all tasks and guest interactions.
• Collaborate with team members to provide efficient service and coverage.

Skills

Guest service

Teamwork

Fast-paced environment

Brand standards

Job description

About the Organization

• Recognized as Multi-Brand Operator of the Year - 2016/2017
• Recognized as Certified Developer for 8 Consecutive Years

Metro Franchising opened its doors 20 years ago and has grown into one of the largest Dunkin' Donuts/Baskin Robbins franchisees in the Regional NY Metro area - with stores extending from Brooklyn, Queens, Bronx, Nassau and Suffolk Counties. Team Metro prides itself with a People First culture, dedicated to providing the best in quality and service to our guests.

The growth and development of our team members is a rewarding part of our success, as we watch our employees creating careers which last a lifetime! All our management positions are filled internally and 90% of field leadership team members started their careers in our restaurants.

Mission Statement

Team Metro is a results oriented organization that believes the guest is always #1. We believe in working as a team to accomplish our goals and targets. We believe in providing our team with the tools needed to deliver 'results through a process.' We believe a strong network is the result of each individual's growth and contributions which are always recognized and rewarded. We believe the key to business excellence is Quality, Integrity, and Consistency in Results.

Rewards & Recognition

Team Metro enjoys celebrating our employees' success! We customized a Rewards & Recognition program where all associates can join in recognizing their coworkers who exhibit strong values and behaviors.

Commitment to Community

At Metro Franchising, we feel it is essential to support our local communities where we live and work, and are proud to support The Joy in Childhood Foundation, St. Jude Children's Research Hospital, The Viscardi School, and The Family Center for Autism.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position: Team Member Full-Time

Description

Our Team Members are key to ensuring America runs on Dunkin, by delivering great Guest experiences and ensuring they return for more! With your dedication to our Guests, your strong personal values, and your passion for quality products, you have the characteristics to start a successful career at one of Metro Franchising’s Dunkin Donuts and Baskin Robbins shops.

Pay Rate Start $17.00

Position Requirements

• Treat Guests as their #1 Priority – respond to Guest needs and resolve problems with sense of urgency
• Be a Team Player – communicate appropriately, treat others fairly and with respect, support your fellow Team Members
• Prepare products according to Metro’s Operational standards, Quality standards and Safety standards
• Maintain clean and neat workstations and Guest areas
• Adhere to Dunkin Donuts and Baskin Robbins brand standards and systems
• Comply with all Metro’s policies & procedures
• Show enthusiasm for our Dunkin Donuts and Baskin Robbins brands and Team Metro!

At Metro Franchising, we offer you an opportunity for Career Growth with training, flexible work schedules, stable/ fun work environment, and eligibility in our WOW Rewards & Recognitions Program . .all with the New York Market Leaders for Dunkin Donuts and Baskin Robbins!

Exempt/Non-Exempt: Non-Exempt

Full-Time/Part-Time: Full-Time

Location 13 - Hauppauge, 410 Wheeler Rd

Shift -not applicable-

This position is currently accepting applications.