Team Member Full-Time

Dunkin' Donuts | Metro Franchising Commissary LLC; Town of Smithtown (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

WOW Rewards & Recognitions Program

Career growth & training

Job summary

Metro Franchising in Smithtown, NY is hiring a Full-Time Team Member to join its Dunkin Donuts/Baskin Robbins operations. You will help prepare products, maintain clean guest areas, and ensure guests are treated as a top priority with prompt, friendly service.

The role emphasizes teamwork, adherence to brand standards, and engagement in Metro’s WOW Rewards & Recognitions program. 224 Nesconset Hwy location offers steady schedules and a supportive team environment.

Qualifications

• Treat Guests as the #1 Priority and resolve guest needs with urgency.
• Be a Team Player, communicate respectfully and support teammates.
• Prepare products according to Metro’s standards and safety rules.
• Maintain clean, neat workstations and guest areas.
• Adhere to Dunkin Donuts and Baskin Robbins brand standards and procedures.
• Comply with all Metro policies and procedures.
• Show enthusiasm for Dunkin Donuts and Baskin Robbins brands and Team Metro.

Responsibilities

• Prepare products according to Metro’s standards and safety rules.
• Maintain clean and neat workstations and guest areas.
• Treat guests as the top priority and respond to guest needs with urgency.
• Collaborate with team members to ensure smooth operations.
• Follow brand standards and company policies at all times.

Skills

Guest focus

Team player

Product preparation

Maintain cleanliness

Brand & policy compliance

Guest problem resolution

Enthusiasm

Job description

About the Organization

• Recognized as Multi-Brand Operator of the Year - 2016/2017
• Recognized as Certified Developer for 8 Consecutive Years

Metro Franchising opened its doors 20 years ago and has grown into one of the largest Dunkin' Donuts/Baskin Robbins franchisees in the Regional NY Metro area - with stores extending from Brooklyn, Queens, Bronx, Nassau and Suffolk Counties. Team Metro prides itself with a People First culture, dedicated to providing the best in quality and service to our guests.

The growth and development of our team members is a rewarding part of our success, as we watch our employees creating careers which last a lifetime! All our management positions are filled internally and 90% of field leadership team members started their careers in our restaurants.

Mission Statement

Team Metro is a results oriented organization that believes the guest is always #1. We believe in working as a team to accomplish our goals and targets. We believe in providing our team with the tools needed to deliver 'results through a process.' We believe a strong network is the result of each individual's growth and contributions which are always recognized and rewarded. We believe the key to business excellence is Quality, Integrity, and Consistency in Results.

Rewards & Recognition

Team Metro enjoys celebrating our employees' success! We customized a Rewards & Recognition program where all associates can join in recognizing their coworkers who exhibit strong values and behaviors.

Commitment to Community

At Metro Franchising, we feel it is essential to support our local communities where we live and work, and are proud to support The Joy in Childhood Foundation, St. Jude Children's Research Hospital, The Viscardi School, and The Family Center for Autism.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position

Team Member Full-Time

Pay Rate

$17.00 an up

Position Requirements

We are looking for Full-Time Team Members that will . .

• Treat Guests as their #1 Priority – respond to Guest needs and resolve problems with sense of urgency
• Be a Team Player – communicate appropriately, treat others fairly and with respect, support your fellow Team Members
• Prepare products according to Metro’s Operational standards, Quality standards and Safety standards
• Maintain clean and neat workstations and Guest areas
• Adhere to Dunkin Donuts and Baskin Robbins brand standards and systems
• Comply with all Metro’s policies & procedures
• Show enthusiasm for our Dunkin Donuts and Baskin Robbins brands and Team Metro!

At Metro Franchising, we offer you an opportunity for Career Growth with training, flexible work schedules, stable/ fun work environment, and eligibility in our WOW Rewards & Recognitions Program . .all with the New York Market Leaders for Dunkin Donuts and Baskin Robbins!

Exempt/Non-Exempt

Non-Exempt

Full-Time/Part-Time

Full-Time

Location

224 - Smithtown, 731 Nesconset Hwy

Shift

-not applicable-