Team Member Dining Room Attendant

Monarch Casino Resort Spa - Black Hawk; Blackhawk (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Free hot meal per shift

Paid Time Off

Health Benefit Insurance Package

Education reimbursement

Team member discounts

Job summary

A luxury casino resort in California seeks a Team Member Dining Room Attendant to manage dining areas and ensure exceptional guest experiences. The role includes cleaning and stocking tables, multitasking in a fast-paced environment, and requires good communication skills and customer service experience. Both full-time and part-time positions are available, offering competitive benefits including paid time off, health insurance, and advancement opportunities.

Qualifications

• Responsible for proper telephone etiquette.
• Ability to multi-task in a fast-paced work environment.
• Strong attention to detail.
• Previous customer service experience preferred.

Responsibilities

• Clean tables and stock napkins.
• Put away food orders and rotate food.
• Re-stock set-up area with clean equipment.
• Perform other assigned duties.

Skills

Telephone etiquette

Multi-tasking

Attention to detail

Good communication skills

Following food safety standards

Customer service experience

Ability to count cash

Job description

Monarch Casino Resort Spa is more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family‑owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Team Member Dining Room Attendant

Salary / Shift: $20 (Day) / $22 (Night)

Status: Full Time and Part Time

Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all‑new ULTIMATE resort. Experience everything that surrounds our beautiful location in the heart of the Rocky Mountains, including world‑class skiing, fishing, and horseback riding.

Epicurean adventures await at the all‑new restaurants inside Monarch Casino Resort Spa. The chef‑driven menu at Monarch Chophouse features the finest steaks, seafood, and craft cocktails in four‑star luxury. Indulge any time of the day at Twenty‑Four 7 serving American and Asian fare. Light up your senses with exquisite flavors and cuisine from all corners of the globe at The Buffet. All new Bistro restaurant. Unwind from a long day in one of our multiple bars and lounges, with live music at our Cabaret bar every Monday and Tuesday.

Benefits of Working in Food & Beverage

• Free hot meal per shift
• Non‑smoking environment
• Subsidized transportation
• Working in and around the various restaurants and the casino floor
• Work with elevated ingredients
• Advancement opportunities

Responsibilities

• Clean tables and stock napkins, salt & pepper shakers.
• Stock pastries, whole fruit, potato chips, hot tea, coffee, milk and chocolate.
• Put away food order and rotate food (FIFO).
• Stock chinaware, silverware, and glassware.
• Clean the tables with sanitizing solution.
• Re‑stock set‑up area with clean equipment.
• Check out with supervisor before leaving the shift.
• Perform other duties as assigned.
• Show willingness to work as a team.

Qualifications

• Responsible for the use of proper telephone etiquette.
• Ability to multi‑task in a fast‑paced work environment.
• Ability to prioritize assigned duties paying strong attention to detail.
• Good communication skills.
• Effective oral and written communication.
• Ability to follow food safety standards.
• Previous customer service experience – hospitality.
• Ability to count cash in blackout situation.

Performance Expectations

• Must comply with all established guest service standards.
• Keep work area clean and assist with side work duties.
• Needs to complete all assigned side work duties in a timely manner.
• Must be able to interact well with team members.
• Need to be fast and efficient as well as thorough in completing required table cleaning.
• Work independently with little or no supervision.
• Expected to follow the Atlantis Appearance standards.
• Ensures cleanliness of work area, cashier stand, and medicine displays.

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full‑Time Benefits (30+ hours)

• Paid Time Off
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401(k) with company match

Part‑Time and Full‑Time Team Member Benefits

• 1 Free hot meal per shift and unlimited coffee, tea, soft drinks
• Up to 48 hours of sick pay for team members under 30 hours per week
• 80% subsidized bus transportation options
• Free covered parking
• Education/tuition/certification reimbursement (up to $6,000 per calendar year)
• Wardrobe/uniforms and dry cleaning provided free of charge for most positions
• Career development and advancement programs
• Team member anniversary recognition (earn resort credit, vacation trips, and more!)
• Team member hotel, retail and spa discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job‑related factors.

Estimated Salary for This Position

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.