Team Member/Concept Attendant - Shake Shack Atlanta Airport

Concessions International; Atlanta (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in food and beverage services is seeking a Team Member/Concept Attendant at Shake Shack Atlanta Airport. This full-time position focuses on delivering excellent guest service while performing various tasks such as food preparation, customer interaction, and maintaining cleanliness. Candidates must be willing to work in a fast-paced environment and should have a high school diploma or GED.

Benefits

Hiring bonus of $200

Qualifications

• 1-3 months related experience and/or training preferred.
• Ability to read and communicate in English effectively.
• Physical ability to stand, walk, and lift up to 60 lbs.

Responsibilities

• Ensure superior guest service and maintain a friendly environment.
• Cook and prepare food while adhering to hygiene and safety standards.
• Perform cleaning and maintenance tasks as required.

Skills

Customer Service

Communication

Basic Math

Education

High school diploma or GED

Job description

Team Member/Concept Attendant - Shake Shack Atlanta Airport

Purpose/Position Summary: Support the operation to deliver superior guest service by performing duties such as completing guest transactions, assisting with food preparation and cooking, and cleaning. Adhere to company policies related to standard operating procedures and cash handling.

Key Responsibilities

• Ensure each guest receives superior service by providing a friendly environment, including prompt recognition and greeting of guests with a smile using established service standards.
• Communicate, explain, and suggestively sell menu offerings, products, and promotions to guests.
• Verify cash drawer/bank and complete appropriate paperwork.
• Process orders and accept payments.
• Cook and store food at required temperatures; label, date, and rotate all products according to company standards.
• Perform food preparation duties in accordance with company standards.
• Maintain cleanliness of the area, including trash removal, dishwashing, sweeping and mopping floors, cleaning tables, countertops, food prep areas, display cases, and equipment; stock supplies as needed.
• Follow safe food handling and proper hygiene practices.
• Adhere to workplace safety standards for operating and maintaining equipment and report any malfunctions immediately.
• Perform opening and/or closing side work according to established checklists.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED; or 1-3 months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions and effectively communicate in English, both written and verbal.
• Basic math skills: addition, subtraction, multiplication, and division.
• Ability to understand and carry out instructions in written, oral, or diagram form.
• Physical ability to stand and walk continuously, lift and carry up to 60 lbs., and perform repetitive motions including reaching, grasping, pushing, and pulling.
• Ability to communicate verbally and in writing, and visually navigate the workspace.
• Reasonable accommodations may be made for individuals with disabilities.

Work Environment

The work environment involves physical activities such as standing, walking, lifting, and exposure to water and cleaning agents. Reasonable accommodations can be provided for individuals with disabilities.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Food and Beverage Services

Note: The original posting indicates a $200 hiring bonus (stipulations apply). The job is active, with no indication of expiration.