Team Member Cashier Customer Service Roll CoAbout Us Roll and

ROLL & CO LLC; Brea (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a vibrant culinary experience at a leading food court in Brea as a Team Member. You'll be the friendly face guiding guests through our unique ordering process, rolling fresh spring rolls to their preferences. If you thrive in a fast-paced environment and enjoy creating memorable guest experiences, apply today!

Benefits

401(k)

Employee discounts

Free food & snacks

Free uniforms

Paid time off

Competitive Pay & Paid Training

Tip Pool Participation

Meal Discounts

Flexible Scheduling

Advancement Opportunities

Qualifications

• Experience in customer service or food service is a plus.
• Able to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet customers warmly and assist with orders.
• Assemble spring rolls and maintain a clean station.
• Process payments accurately and collaborate with team.

Skills

Customer Service

Communication

Teamwork

Attention to Detail

Job description

Benefits:

401(k)

Employee discounts

Free food & snacks

Free uniforms

Paid time off

About Us: Roll and Co. is a fresh and vibrant culinary experience to Brea. Specializing in Vietnamese-style, build-your-own spring rolls, we’re all about healthy, delicious, and fast-casual dining. Join our team at the bustling Brea Mall food court, delivering outstanding service and memorable meals to every guest.

Position Overview: We’re looking for enthusiastic, customer-focused individuals to join our team as Team Members. In this role, you’ll be the friendly face of Roll and Co., guiding guests through our unique ordering process and rolling spring rolls fresh to order.

Team Member Responsibilities:

Greet Guests: Welcome customers warmly and make them feel at home.

Assist with Orders: Help customers choose ingredients and guide them through the ordering process.

Assemble Spring Rolls: Roll each spring roll with care, customizing it to customer preferences.

Recommend & Inform: Answer questions about the menu and suggest flavors or combos.

Keep It Clean: Maintain a tidy and organized assembly station and store.

Handle Transactions: Process payments accurately and efficiently.

Collaborate: Work with your team to keep service smooth and fast, especially during peak hours.

Maintain Standards: Follow food safety, sanitation, and handwashing protocols.

Opening/Closing Support: Help set up and break down the assembly station.

Qualifications:

Experience: Customer service or food service experience is a plus but not required.

People Skills: Friendly, approachable, and good at communicating.

Team Player: Works well with others in a fast-paced environment.

Attention to Detail: Ensures each spring roll is prepared perfectly.

Availability: Able to work evenings, weekends, and holidays as needed.

Interest in Food / Culinary: Enthusiastic about learning our menu and ingredients.

Physical Ability: Able to stand for extended periods and lift up to 30 pounds.

Benefits:

Competitive Pay & Paid Training

Tip Pool Participation (averages about $4~ per hour)

Meal Discounts

Shift Beverages

Flexible Scheduling

Advancement Opportunities

Fun, Supportive Work Environment

401k

If you love creating great guest experiences and thrive in a fast-paced, interactive environment, we’d love to meet you! Apply today to be part of the Roll and Co. team and help us bring fresh flavors to Brea.