Team Member Cashier Customer Service Roll Co

ROLL & CO LLC; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the culinary scene is seeking enthusiastic Team Members to join their vibrant team. In this role, you'll be the friendly face guiding guests through a unique ordering process, crafting delicious spring rolls to their preferences. This fast-casual dining experience emphasizes healthy, flavorful food in a bustling environment. If you thrive in a dynamic setting and enjoy creating memorable guest experiences, this opportunity is perfect for you. Join a supportive team that values great service and offers flexible scheduling, competitive pay, and growth opportunities.

Benefits

401(k)

Employee discounts

Free food & snacks

Free uniforms

Paid time off

Competitive Pay & Paid Training

Tip Pool Participation

Meal Discounts

Flexible Scheduling

Advancement Opportunities

Qualifications

• Experience in customer service or food service is a plus but not required.
• Must be friendly, approachable, and good at communicating.

Responsibilities

• Greet guests warmly and assist them with their orders.
• Roll spring rolls fresh to order and maintain cleanliness.

Skills

Customer Service

Communication Skills

Teamwork

Attention to Detail

Interest in Culinary

Job description

Benefits:

1. 401(k)
2. Employee discounts
3. Free food & snacks
4. Free uniforms
5. Paid time off

About Us: Roll and Co. is a fresh and vibrant culinary experience to Brea. Specializing in Vietnamese-style, build-your-own spring rolls, we’re all about healthy, delicious, and fast-casual dining. Join our team at the bustling Brea Mall food court, delivering outstanding service and memorable meals to every guest.

Position Overview: We’re looking for enthusiastic, customer-focused individuals to join our team as Team Members. In this role, you’ll be the friendly face of Roll and Co., guiding guests through our unique ordering process and rolling spring rolls fresh to order.

Team Member Responsibilities:

1. Greet Guests: Welcome customers warmly and make them feel at home.
2. Assist with Orders: Help customers choose ingredients and guide them through the ordering process.
3. Assemble Spring Rolls: Roll each spring roll with care, customizing it to customer preferences.
4. Recommend & Inform: Answer questions about the menu and suggest flavors or combos.
5. Keep It Clean: Maintain a tidy and organized assembly station and store.
6. Handle Transactions: Process payments accurately and efficiently.
7. Collaborate: Work with your team to keep service smooth and fast, especially during peak hours.
8. Maintain Standards: Follow food safety, sanitation, and handwashing protocols.
9. Opening/Closing Support: Help set up and break down the assembly station.

Qualifications:

1. Experience: Customer service or food service experience is a plus but not required.
2. People Skills: Friendly, approachable, and good at communicating.
3. Team Player: Works well with others in a fast-paced environment.
4. Attention to Detail: Ensures each spring roll is prepared perfectly.
5. Availability: Able to work evenings, weekends, and holidays as needed.
6. Interest in Food / Culinary: Enthusiastic about learning our menu and ingredients.
7. Physical Ability: Able to stand for extended periods and lift up to 30 pounds.

Additional Benefits:

1. Competitive Pay & Paid Training
2. Tip Pool Participation
3. Meal Discounts
4. Shift Beverages
5. Flexible Scheduling
6. Advancement Opportunities
7. Fun, Supportive Work Environment

If you love creating great guest experiences and thrive in a fast-paced, interactive environment, we’d love to meet you! Apply today to be part of the Roll and Co. team and help us bring fresh flavors to Brea.