Team Member (Auntie Anne's Fox Valley Center - Aurora, IL)

Fresh Dining Concepts; Aurora (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Free on-duty meals

Employee discounts

Paid training

Advancement opportunities

Job summary

Auntie Anne's in Aurora, IL is hiring Team Members to greet guests, bake, and serve pretzels while delivering friendly, fast, accurate service in a busy store.

You'll work with a friendly team, handle cash, operate the POS, maintain a clean, food-safe environment, and follow safety rules. Prior food service experience is a plus but not required; punctuality and reliability are essential for every shift. Training provided, with opportunities for advancement.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience helpful but not required.
• Ability to operate POS and handle cash accurately.

Responsibilities

• Greet guests with friendly, energetic service.
• Prepare, bake, and serve Auntie Anne's products according to brand recipes.
• Maintain a clean, organized, food-safe environment.
• Operate registers and handle payments and transactions accurately.
• Support teammates during busy periods and uphold store goals.
• Follow all food safety, sanitation, and security procedures.

Skills

Customer service

Cash handling

Teamwork

Punctuality

Strong work ethic

Communication

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Job description

Start Something Sweet (and Salty!) - Become an Auntie Anne's Team Member!Our MissionTo create moments of joy through fresh baked favorites and unforgettable guest experiences.Your RoleBring that mission to life, one pretzel at a time.Known for our iconic freshly baked pretzels, Auntie Anne's delivers crave-worthy treats that make everyday moments better. We're looking for reliable, hardworking Team Members who take pride in showing up, supporting their teammates, and delivering exceptional service every shift.At Auntie Anne's, every team member plays an important role in our success. If you're dependable, enjoy working with people, thrive in a fast-paced environment, and are committed to doing things the right way, we'd love to meet you.What You'll DoWelcome every guest with friendly, energetic, and professional servicePrepare, bake, and serve Auntie Anne's products according to brand recipes and quality standardsConsistently deliver accurate orders and a positive guest experienceOperate registers and handle cash, payments, and transactions responsibly and accuratelyMaintain a clean, stocked, organized, and food-safe environment throughout your shiftArrive on time, in proper uniform, and ready to work at the start of every scheduled shiftMaintain reliable attendance and follow established call-out and scheduling proceduresPlan ahead for transportation, traffic, and parking to ensure timely arrivalTake ownership of assigned responsibilities and follow through with strong attention to detailSupport teammates during busy periods and work collaboratively to achieve store goalsFollow all food safety, sanitation, loss prevention, and operational proceduresDemonstrate accountability, professionalism, and a positive attitude in every aspect of the jobHelp create a culture of teamwork, reliability, and respectPerks You'll LoveFlexible scheduling with 20 to 40 hours per weekFree on-duty shift meals plus employee discounts on Auntie Anne's favoritesPaid training with ongoing coaching and developmentAdvancement opportunities available; background check may be required for certain leadership rolesFree uniformsEligible benefits may include health insurance, life insurance, and a 401(k) planWork with a supportive team in a fun, fast-paced environmentWhat We're Looking ForMust be 18 years of age or olderReliable transportation and consistent attendanceAvailability to work at least one weekend day (Saturday or Sunday) each weekFlexible availability, including evenings, weekends, and holidaysDemonstrated commitment to punctuality, including arriving on time, prepared, and ready to begin work at the scheduled start of each shiftDependable attendance record with the ability to consistently meet scheduled shiftsAbility to proactively communicate scheduling conflicts, emergencies, or absences in accordance with company policiesStrong work ethic and commitment to being dependable, accountable, and team-orientedAbility to follow directions, procedures, and brand standards consistentlyTB clearance required (if applicable by location)Previous food service or retail experience preferred, but not requiredAbility to stand, bend, lift, and remain active throughout a shiftComfortable working in warm and cold environments, including around ovens, prep areas, and walk-in coolersBasic math skills and confidence using point-of-sale systemsAbility to taste-test products as part of quality control processesStrong communication, teamwork, and guest service skillsFood Handler Certification (current or ability to obtain within 30 days of hire)High school diploma or equivalent experience preferredComfortable using smartphones, tablets, and store technology systemsDemonstrates honesty, accountability, reliability, and a willingness to learn and growReady to Roll?If you're looking for more than just a job and want to be part of a team that values reliability, accountability, teamwork, and great guest service, Auntie Anne's is the place for you.Join our team and help serve smiles, one pretzel at a time.Apply today. We can't wait to meet you!