Team Member

Potbelly; Wheeling (IL); On-site; USD 21,008 - 21,697; Part time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off

Retirement Savings 401(k) with company match

Flexible Work Schedule

Job summary

Potbelly in Wheeling, Illinois, is seeking friendly and outgoing individuals to join their team as Potbelly Associates. In this fast-paced environment, you'll provide customers with quality service and an inviting atmosphere.

Your role includes food preparation, station management, and ensuring compliance with health and safety standards. Competitive pay of $15.25-$15.75 per hour, plus tips, is offered, along with benefits like medical insurance and retirement savings.

Qualifications

• At least 16 years of age.
• Able to stand/walk a minimum of 3 hours or as needed.
• Able to lift up to 10 pounds frequently and up to 50 pounds occasionally.

Responsibilities

• Work multiple stations as directed by a Shift Leader or Manager.
• Comply with health and safety standards.
• Restock food line and prepare quality finished products.
• Clean tables, counters, and kitchen equipment.
• Operate cash register and handle customer complaints.

Skills

Customer service orientation

Strong communication skills

Ability to handle kitchen pressure

Team player

Ability to manage allergens

Job description

Pay: $15.25 - $15.75 per hour, plus digital tips!*

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

As a Potbelly Associate, you help our customers enjoy lunch again. Since you are the primary point of customer contact, it is up to you to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

Benefits

• Competitive pay!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

If hired, you must meet and maintain all eligibility requirements to qualify.

What You Bring to the Table

• You want to delight customers with great food and good vibes
• You are friendly and customer service oriented
• You have strong written and verbal communication skills
• You can handle the heat of the kitchen - knife skills are a plus!
• You love working in a fast-paced environment
• You're a team player
• You enjoy higher levels of noise from music, customer and employee traffic
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You're able to stand/walk a minimum of 3 hours or as needed
• You're at least 16 years of age
• You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Job Duties and Functions

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety
• Restock food line, chips and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• If 18 or older, use of the automatic slicer to prep food items
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
• Operate cash register: handle, balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Takes delivery/catering/pickup orders over the phone
• Others duties as assigned

Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status or any other basis protected by applicable federal, state or local law.