Team Member

Firehouse Subs; Villa Rica (GA); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Advancement opportunities

Training & development

Flexible schedule

Job summary

Firehouse Subs is hiring line positions to support daily operations and deliver hearty food with quality and care. This role requires teamwork, rapid service, and adherence to food safety standards in a fast-paced setting.

You will handle order preparation, maintain cleanliness, and may assist with cashier duties or related tasks as directed by management. The position emphasizes guest satisfaction and community-focused service.

Qualifications

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the preparation of the guest’s order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Team player.
• Thanks the guest sincerely for their business.
• Participates in all Firehouse Subs Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary work space.
• Able and willing to complete other restaurant functions such as cashier or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 50 lbs.

Responsibilities

• Prepare guest orders accurately and efficiently.
• Maintain a clean, stocked, and sanitary work area.
• Assist with other restaurant functions as needed by management.
• Provide friendly, professional service and address guest questions or concerns.

Skills

Fast-paced environment

Menu/product knowledge

Guest order preparation

Effective communication

Team player

Guest thanks

Public Safety Foundation fundraising

Sanitary workspace

Duties other duties assigned

Food safety adherence

Lifts up to 50 lbs

Job description

REPORTS TO: General Manager/Assistant Manager/Shift Leader

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development
• Flexible schedule

REPORTS TO: General Manager/Assistant Manager/Shift Leader

Position Summary Statement

The line positions are critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right! The line is just that… the front lines of our operation and standards must be exceeded to ensure we execute on our mission.

Job Requirements

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the preparation of the guest’s order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Team player.
• Thanks the guest sincerely for their business.
• Participates in all Firehouse Subs® Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary work space.
• Able and willing to complete other restaurant functions such as cashier or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 50 lbs.

Compensation: $10.00 - $13.00 per hour

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.