Team Member

Take 5 Car Wash; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express is seeking an Associate to guide guests through the wash experience, drive sales, and keep the site running smoothly. You will interact with customers at the Welcome Station, assist with membership sign-ups, and ensure a positive CX while maintaining wash and convenience areas.

The role emphasizes ownership, curiosity, energy, and the ability to work outdoors in various weather conditions, with a 60-day certification program provided.

Qualifications

• No experience required; a 60-day structured certification program sets you up from day one.
• Physically active and comfortable working outdoors in all kinds of weather.
• Strong customer service mindset with a focus on sales and member experience.

Responsibilities

• Provide excellent customer service at Welcome Station and support sales growth.
• Assist with member sign-ups, changes, and account management.
• Follow pricing and discount policies.
• Maintain wash area safety and operate equipment safely.
• Engage customers at Convenience Station and manage member experience.
• Perform opening/closing duties and general site upkeep.

Skills

Customer service

Sales & memberships

Ownership mindset

Team player

Physically active

Curiosity

Energy & initiative

Job description

Most places will give you a job. We give you something to own.

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it’s exactly where they started, too. This is a hands-on, fast-moving position on the lot, in the tunnel, and at the vacuum station. You’ll guide guests through the wash experience, keep the site running at full speed, and be the reason someone’s day gets a little better.

The work is physical, the crew is tight, and every shift has a visible result. If you’re someone who needs to be on the move to feel alive, this is your kind of place.

Key Responsibilities:

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.
  

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WhatWe’reLooking For

Wedon’thire forwhat you know. Wehirefor how you show up.

• You take ownership. Youdon’twait to be told twice, and youdon’tleave things half done.
• You’recurious. When somethingdoesn’tmake sense, you figure it out before you ask someone else to figure it out for you.
• You bringthe energy. Positive, team-first, and genuinely into doing the job well.
• You’rephysically active and comfortable working outdoors in all kinds of weather.
• No experiencerequired. A 60-day structured certification program sets you up from day one.

You’renot cleaning a car.You’reclearing the way.

The best version of this industryhasn’tbeen built yet.We’rebuilding it now. If you run it like you own it,there’sa place here for you.

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Base Pay Range

If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.