Team Member - Tucson Mall

Chuze Fitness; Tucson (AZ); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401k

CPR, First Aid, AED Training

Food handler training

Free gym membership

Discounts on products

Training and growth opportunities

Full-time perks available

Job summary

Chuze Fitness is seeking a friendly gym team member to warmly greet members and guests, guide tours, and assist with memberships. You will handle phone inquiries, sign-ups, and POS transactions, while ensuring the gym space is clean and well-presented. The role emphasizes hospitality, teamwork, and excellent customer service.

This position supports our Tucson location with opportunities for training and growth, plus perks like a free gym membership and professional development.

Qualifications

• Must be able to clearly read, write, and speak English.
• Provide welcoming service, greet members, and guide tours.
• Handle membership information, phone inquiries, and POS transactions.

Responsibilities

• Welcome, greet, and interact with members and guests.
• Provide membership information and facilitate tours.
• Complete daily cleaning tasks and maintain gym presentation.

Skills

Kindness

Sociability

Strong work ethic

Customer service

Job description

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic. If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

As a valued team member, you’ll be at the forefront of creating unforgettable experiences for our current and future members. Your shift will be a dynamic blend of warm greetings, high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and ensuring our space sparkles with cleanliness.

Responsibilities

• Welcome, greet, and interact with all members, prospective members, and guests
• Provide membership information and facilitate tours
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
• Membership sign‑ups, answering phones, point‑of‑sale transactions, and addressing member concerns
• Assist with billing issues and disputes and elevate to leadership when needed
• Regularly review and complete all training materials and updates in the Learning Management System (LMS)
• Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions
• Make and serve smoothies, if applicable, ensuring they meet customer specifications and maintaining quality standards
• Attend and participate in regularly scheduled team meetings

Perks & Benefits

• 401k
• Free CPR, First Aid, and AED Training (required, if not already certified)
• Free food handler training and certification (for locations with smoothie bar only)
• Free Chuze Fitness Membership
• Discounts on retail and smoothie purchases and through vendor partners
• Training and growth opportunities
• Additional perks and benefits available for full‑time employees

Physical Requirements

• Able to read, write, and speak clearly in English
• Touring the gym: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Computer operations
• Ability to lift at least 50lbs

Additional Information

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.