Team Member

Loop Neighborhood; San Mateo (CA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fuel discount program (0.10–0.40 cents

Career growth opportunities

Employee recognition programs

Job summary

West Coast Convenience is expanding its team and seeking friendly, customer-focused individuals for all levels, including entry level. We offer both full-time and part-time schedules across first, second, and third shifts, with opportunities to grow within the organization and develop new skills.

Join our growing network of stores and contribute to a fast-paced, service-driven environment that values teamwork, safety, and quality.

Qualifications

• Must be able to work a flexible schedule as needed.
• Ability to read, understand, and write in English.
• Perform basic math including proper calculation of change.
• Able to validate identification for tobacco/alcohol sales as required.
• Lift up to 50 pounds and climb ladders as needed.
• Remain calm and respond to emergencies per guidelines.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in varying temperature environments.

Responsibilities

• Manage cash register, keep balance, and assist customers quickly.
• Stock shelves and maintain a clean, professional store appearance.
• Provide prompt, courteous service to customers, vendors, and staff.
• Maintain a clean, customer-friendly store and surrounding area.
• Troubleshoot and resolve car wash-related issues as needed.
• Prepare shift reports according to company guidelines.
• Cross-sell and upsell products to boost store sales.
• Escalate high-priority issues to the manager.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Cash handling

Mathematics

Job description

Join Our Growing Team!

West Coast Convenience is the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands. Headquartered in Union City, CA, we operate a growing network of convenience stores, fuel stations, and car washes across California. Founded in 1978, the company also develops real estate and owns and operates its locations.

Description

West Coast Convenience continues to expand and seeks customer-focused individuals who want to make an impact. We are committed to delivering high-quality, better-for-you products, and an exceptional store experience, guided by our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.

If you enjoy a fast-paced environment and are driven by service, innovation, and teamwork, we invite you to join us in redefining convenience for our customers every day.

Position Summary

We are looking for all levels (including entry level) of hardworking, dedicated, customer focused individuals who enjoy interacting with customers and helping make a difference in the world. We offer both full-time and part-time careers for all three shifts (first, second, or third) allowing employees the flexibility to work a schedule that best fits in with their lifestyle. Our company strives to provide employees with the opportunity to develop their skills while giving them room to grow within the organization.

Primary Responsibilities

• Managing the cash register throughout the shift, ensuring the money stays balanced and customers are assisted in a fast and accurate manner
• Stocking products on shelves and making sure the store looks clean and professional at all times
• Ensuring prompt, efficient and courteous customer service to store customers, vendors, and staff at all times
• Maintaining a clean, customer friendly environment in the store and surrounding property
• Troubleshooting and resolving car wash related issues as needed
• Preparing shift reports at the end of the shifts as per company guidelines
• Crossing and upselling store products and sales to assist in increasing store sales
• Escalating all high-priority issues to their immediate manager
• Additional duties as assigned

Requirements And Qualifications

• Must be able to work a flexible schedule as needed
• Communicate verbally and in writing with various management on store operations in a quick timeline, especially if there are any changes or items that may adversely affect the store’s operations
• Ability to read, understand, and write in the English language
• Perform basic math including proper calculation of change, etc.
• Have the ability to validate identification prior to selling tobacco and/or alcohol (as required under applicable laws and regulations)
• Can lift up to 50 pounds
• Ability to climb ladders as needed
• Ability to remain calm and respond to emergencies according to policies and procedures defined by company guidelines
• Tolerate exposure to gasoline fumes and cleaning products
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the station)

Employee Incentives

• Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
• Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
• Employees that are with us for 5+ years = 0.40 cents off a gallon of fuel
• MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK

Additional Info

• Must be 18+ years old to work 1st and 2nd shift
• Minimum of 21 years old to work 3rd shift

Disclaimer:

The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.

• The company reserves the right to run background checks as a condition of employment **