Team Member

Loop Neighborhood; Hayward (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Gas discount program

Career growth opportunities

Employee incentives & bonuses

Team-based environment

Job summary

West Coast Convenience is expanding and seeks customer-focused individuals for the Loop Neighborhood Market family in California. We offer both full-time and part-time schedules across all three shifts, with opportunities to grow while delivering high-quality service in a fast-paced environment.

Join us to develop your skills, work with a dedicated team, and contribute to a trusted network of stores, fuel stations, and car washes across the state.

Qualifications

• Flexible schedule required.
• English language proficiency (reading/writing).
• Ability to perform basic math.
• Ability to validate identification for tobacco and/or alcohol.
• Lift up to 50 pounds.
• Climb ladders as needed.
• Work in varying temperature environments.
• Stay calm and respond to emergencies per policy.
• Background checks may be required.

Responsibilities

• Manage cash register and balance cash during shift.
• Stock shelves and maintain store cleanliness.
• Provide prompt, courteous customer service.
• Maintain a safe, welcoming store environment.
• Troubleshoot car wash issues as needed.
• Prepare shift reports per guidelines.
• Cross-sell and upsell to increase store sales.
• Escalate high-priority issues to management.
• Perform additional duties as assigned.

Skills

Flexible schedule

English proficiency

Basic math

ID verification

Customer service

Teamwork

Job description

Join Our Growing Team!

West Coast Convenience is the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands. Headquartered in Union City, CA, we operate a growing network of convenience stores, fuel stations, and car washes across California. Founded in 1978, the company also develops real estate and owns and operates its locations.

Description

West Coast Convenience continues to expand and seeks customer-focused individuals who want to make an impact. We are committed to delivering high-quality, better-for-you products, and an exceptional store experience, guided by our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.

If you enjoy a fast-paced environment and are driven by service, innovation, and teamwork, we invite you to join us in redefining convenience for our customers every day.

Position Summary

We are looking for all levels (including entry level) of hardworking, dedicated, customer focused individuals who enjoy interacting with customers and helping make a difference in the world. We offer both full-time and part-time careers for all three shifts (first, second, or third) allowing employees the flexibility to work a schedule that best fits in with their lifestyle. Our company strives to provide employees with the opportunity to develop their skills while giving them room to grow within the organization.

Primary Responsibilities

• Managing the cash register throughout the shift, ensuring the money stays balanced and customers are assisted in a fast and accurate manner
• Stocking products on shelves and making sure the store looks clean and professional at all times
• Ensuring prompt, efficient and courteous customer service to store customers, vendors, and staff at all times
• Maintaining a clean, customer friendly environment in the store and surrounding property
• Troubleshooting and resolving car wash related issues as needed
• Preparing shift reports at the end of the shifts as per company guidelines
• Crossing and upselling store products and sales to assist in increasing store sales
• Escalating all high-priority issues to their immediate manager
• Additional duties as assigned

Requirements And Qualifications

• Must be able to work a flexible schedule as needed
• Communicate verbally and in writing with various management on store operations in a quick timeline, especially if there are any changes or items that may adversely affect the store’s operations
• Ability to read, understand, and write in the English language
• Perform basic math including proper calculation of change, etc.
• Have the ability to validate identification prior to selling tobacco and/or alcohol (as required under applicable laws and regulations)
• Can lift up to 50 pounds
• Ability to climb ladders as needed
• Ability to remain calm and respond to emergencies according to policies and procedures defined by company guidelines
• Tolerate exposure to gasoline fumes and cleaning products
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the station)

Employee Incentives

• Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
• Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
• Employees that are with us for 5+ years = 0.40 cents off a gallon of fuel
• MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK

Additional Info

• Must be 18+ years old to work 1st and 2nd shift
• Minimum of 21 years old to work 3rd shift

Disclaimer:

The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.

• The company reserves the right to run background checks as a condition of employment **