Team Member

Workstream; Raleigh (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible Hours

Employee Discount

Job summary

Firehouse Subs is hiring a part-time Team Member in Raleigh, NC to deliver an outstanding customer experience and keep the store running smoothly.

You will greet customers, prepare orders, operate the register, and uphold food safety and quality standards while working as part of a supportive team. This role is ideal for flexible individuals who value customer service and teamwork, with opportunities to learn frontline operations.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to handle cash and operate a register.
• Comfortable working as part of a team and in a fast-paced environment.

Responsibilities

• Deliver friendly, efficient service to every guest.
• Greet and thank customers with a smile and eye contact.
• Operate the cash register and process transactions accurately.
• Maintain store cleanliness and assist with opening/closing duties.
• Assist with food preparation and ensure safety guidelines are followed.
• Support store operations and uphold brand standards.

Skills

Customer service

Cash handling

Teamwork

Microsoft basics

Job description

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant!!! Part-time positions are available. A Team Member must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Subs. Real people serving awesome sandwiches to real people.

Perks/Benefits:

• Flexible Hours
• Employee Discount

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.