Team Member

Quick Quack Car Wash; Phoenix (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Quick Quack Car Wash in Phoenix, AZ is hiring a customer service associate to greet customers, explain services, and help with questions while ensuring accurate cash handling at the POS. The role requires standing outdoors and occasional heavy lifting.

Applicants should read, write, and count accurately, work flexible hours including weekends and holidays, and maintain a professional appearance. This is an equal opportunity employer committed to safety and service excellence.

Qualifications

• Must read, count, and write accurately.
• Smile and maintain a clean appearance per standards.
• Able to work various hours, weekends, and holidays.
• Able to lift up to 50 pounds.
• High school diploma or equivalent preferred.

Responsibilities

• Greet customers as they enter the location.
• Explain services offered by Quick Quack Car Wash.
• Assist customers with questions or price discrepancies.
• Balance cash register at start and end of shift.
• Process transactions accurately at the POS.
• Stock and maintain vending cart merchandise.

Skills

Customer service

Cash handling

POS transactions

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Description

Qualifications and Requirements:

• Must be able to smile and maintain a clean appearance as per the dress and grooming standards
• Must be able to read, count, and write accurately
• Must be able to work various hours, weekends, and holidays
• Must be able to perform repetitive movements over long periods of time
• Must be able to endure extended periods standing and working on cash register or related equipment
• Must be able to lift up to 50 pounds at times
• High school diploma or equivalent preferred

Work Environment and Physical Demands:

Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will participate in physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.

Essential Duties and Responsibilities:

• Greets customers as they enter the location
• Maintains awareness of services provided by Quick Quack Car Wash
• Explains services provided by Quick Quack Car Wash to customers
• Assists customers with questions or price discrepancies
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and verifying sales at end of shift
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary
• Holds advertising signs and performs other marketing-related functions
• Properly uses sales membership pitch when interacting with new customers
• Sells additional services and vending items by recognizing opportunities and benefits to the customer
• Accurately and efficiently completes sales transactions and maintains proper cash accountabilities at POS registers
• Stocks and maintains merchandise in vending cart
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
• Explains car wash entry procedure to customers and follows exact car loading and "prepping" procedures, ensuring employee and/or customer safety is not jeopardized
• Performs other duties as assigned

Eligibility for this role at Quick Quack Car Wash requires a clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3-5 years. Must have a current Driver's License (not suspended or expired).

Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Team Player

Works well as a member of a group

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.