Team Member

At Home Group Inc.; Phoenix (AZ); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading home décor retailer is seeking a Team Member in Phoenix, Arizona, to support operational processes and provide excellent customer service. The ideal candidate will be at least 18 years old, possess a high school diploma, and demonstrate strong communication and teamwork skills. Flexibility is essential as the role requires the ability to work nights, weekends, and holidays, and may involve lifting up to 100 lbs. Join us to help customers make their houses a home.

Qualifications

• Must be at least 18 years old.
• Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
• Ability to work a flexible schedule including nights, weekends, and some holidays.

Responsibilities

• Maintain a positive attitude and execute company directives accurately and in a timely manner.
• Provide excellent customer service while performing cashier duties.
• Unload, process, and stock freight while adhering to merchandising guidelines.

Skills

Communication Skills

Customer Service

Teamwork

Time Management

Education

High School Diploma/Equivalent

Job description

Team Member

Job Description

Our Vision: To become the leading Home Décor retailer.

Our Mission: Enable everyone to affordably make their house a home.

The Team Member (TM.) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales.

Key Roles & Responsibilities

• The TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner.
• The TM contributes to a customer-focused environment while providing excellent customer service.
• The Team Member performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience.
• The Team Member unloads, processes, and stocks freight within the correct location while following all store merchandising guidelines.
• TM performs Store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building.
• The TM completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on-time.
• The TM actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably.
• All other duties are based on business needs.

Qualifications & Competencies

• At least 18 years old.
• High School Diploma/Equivalent.
• Communicates clearly and concisely with excellent verbal and comprehension skills.
• Ability to work a flexible schedule including nights, weekends, and some holidays.
• Ability to work independently and within a team environment.
• Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
• Reliable and trustworthy with ethical and honest behavior. Does the right thing for a team member, the customer, and the company in all situations.

Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.