Team Member

At Home Group Inc.; Norcross (GA); On-site; USD 16,531 - 20,664; Full time

Job summary

A leading home décor retailer is looking for a Team Member in Norcross, Georgia. This role involves maintaining operational standards, providing excellent customer service, and completing transactional duties efficiently. The ideal candidate should have a high school diploma and strong communication skills, while also being flexible with their work schedule. Responsibilities include stocking freight, performing cashier duties, and ensuring a positive shopping experience for customers. This position is perfect for individuals who are reliable and have a customer-first mindset.

Qualifications

• Must be at least 18 years old.
• Clear verbal and comprehension skills required.
• Ability to lift a minimum of 50 lbs. or team lift 100 lbs.

Responsibilities

• Maintain a positive attitude and sense of urgency.
• Provide excellent customer service.
• Perform cashier and front-end duties.

Skills

Customer service skills

Flexibility

Communication

Education

High School Diploma/Equivalent

Job description

Team Member

Job Description

Team Member

Our Vision: To become the leading Home Décor retailer.

Our Mission: Enable everyone to affordably make their house a home.

Job Summary

The Team Member (TM.) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales.

Key Roles & Responsibilities

• The TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner.
• The TM contributes to a customer-focused environment while providing excellent customer service.
• The Team Member performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience.
• The Team Member unloads, processes, and stocks freight within the correct location while following all store merchandising guidelines.
• TM performs Store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building.
• The TM completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on‑time.
• The TM actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably.
• All other duties are based on business needs.

Qualifications & Competencies

• At least 18 years old.
• High School Diploma/Equivalent.
• Communicates clearly and concisely with excellent verbal and comprehension skills.
• Ability to work a flexible schedule including nights, weekends, and some holidays.
• Ability to work independently and within a team environment.
• Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
• Reliable and trustworthy with ethical and honest behavior. Does the right thing for a team member, the customer, and the company in all situations.

Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.