Team Member

Greenlight Holdings; Orem (UT); On-site; USD 25,000 - 38,000; Full time

Job summary

Heirloom Restaurant Group is seeking Team Members to support Sleepy Ridge Golf Course food services. You will work in the cafe and, soon, at the Range, providing food and beverages to golf club guests while following recipes and maintaining brand standards.

Join a team that values friendly service, accurate order processing, and a clean, welcoming dining area. Flexible scheduling and a dynamic, customer-focused environment await.

Qualifications

• Food preperation experience preferred
• Excellent communication and interpersonal skills.
• Familiarity with POS systems and basic computer skills.
• Ability to work in a fast-paced environment with attention to detail.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food safety and hygiene standards.
• Food handlers permit
• Be over 21 years of age

Responsibilities

• Know menu items, ingredients, and pricing; provide recommendations.
• Greet customers and process orders accurately in POS.
• Prepare items per recipes and brand standards; ensure order accuracy.
• Keep cafe area clean and organized; stock displays.
• Handle cash, card payments; balance cash at end of shift.

Skills

Communication

Interpersonal skills

Attention to detail

Adaptability

Customer service

Age 21+

Education

Food handlers permit

Tools

POS systems

Job description

Description

Heirloom Restaurant Group is a restaurant brand management company with more than 10 brands and continually growing. We are a collection of individuals who care and work together each day to create meaningful experiences. https://www.heirloomgroup.com

Heirloom is looking for Team Members to join its Sleepy Ridge Golf Course food services operations. Team members will be part of the crew providing food and beverages to the golf club guests, both in the cafe and, in a few weeks, in the Range golfing experience. We are looking for people who love people, can follow a recipe, can maintain a clean work environment, and interact with the golf club patrons. This is a place where the customers become friends.

Responsibilities:

Menu Knowledge and Preparation:

• Have a good understanding of the menu items, including ingredients and pricing.


• Assist customers with menu inquiries and provide recommendations if needed.


• Suggest additional items, promotions, or upsells to enhance the customer's dining experience.


• Prepare the menu items according to recipes and brand standards


• Ensure orders are accurate and delivered correctly to the customer

Customer Service:

• Greet customers with a friendly and welcoming attitude.


• Provide excellent customer service by answering questions, offering assistance, and processing orders accurately.


• Enter orders into the point-of-sale (POS) system promptly and efficiently.


• Address customer concerns or issues related to orders, payments, or service.


• Collaborate with management to resolve more complex problems.

Maintain Clean and Organized Workspace:

• Keep the cafe area clean and well-organized.


• Arrange menus, promotional materials, and other items neatly.


• Keep displays and refridgerators stocked and tidy\\


• Keep kitchen according to health department standards

Cash Handling

• Handle cash, credit cards, and other forms of payment accurately.


• Provide change to customers and process transactions in accordance with established procedures.


• Follow cash handling policies and procedures to prevent discrepancies.


• Adhere to security measures to safeguard against theft or fraud.


• Complete end-of-shift procedures, including balancing cash registers and preparing reports.


• Secure cash and close out the POS system accurately.

Requirements

• Food preperation experience preferred


• Excellent communication and interpersonal skills.


• Familiarity with POS systems and basic computer skills.


• Ability to work in a fast-paced environment with attention to detail.


• Flexibility to work evenings, weekends, and holidays.


• Knowledge of food safety and hygiene standards.


• Food handlers permit


• Be over 21 years of age

Heirloom Restaurant Group is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunities, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.