Team Member

Bagel Brands; Olathe (KS); On-site; USD 15,153 - 20,664; Full time

Job summary

Caribou Coffee in Olathe, KS is seeking a friendly, high‑energy team member to deliver exceptional guest service and craft beverages per our standards. You’ll engage with guests, anticipate needs, and contribute to a positive store environment.

Key duties include hand‑crafting beverages, handling cash with accuracy, maintaining cleanliness, and supporting team members across roles as needed. Prior guest service experience is a plus.

Qualifications

• Must be at least 16 years of age.
• Availability for early mornings, evenings and weekends.

Responsibilities

• Provide guest service and build relationships with guests.
• Hand‑craft beverages to Caribou standards.
• Prepare and serve Caribou food offerings per procedures.
• Assist with cash handling and maintain accurate cash drawer policies.
• Maintain store cleanliness and organization, ensuring a well‑run environment.

Skills

Early mornings

Evenings

Weekends

16 years or older

Job description

Position Overview

At Caribou Coffee we create day‑making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important – TEAM, GUEST, BUSINESS. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life‑long relationships, and serving the best coffee around, join our herd! Apply today and be part of the 'Bou Crew!

Core Responsibilities

• Provides incredible Guest Service by:
  • Developing personal ongoing relationships with guests
  • Practicing active listening and connection
  • Anticipating guest needs and proactively solving opportunities by demonstrating product knowledge and hospitality
  • Makes enthusiastic and knowledgeable recommendations to delight guests
  • Creating day‑making experiences that spark a chain reaction of GOOD
• Hand‑crafts beverages to order per Caribou standard operating procedures
• Heats, prepares, and serves Caribou food offerings per Caribou standard operating procedures
• Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
• Takes guest orders & manages cash drawer and follows all cash handling policies and procedures
• Maintains the look and feel of a well‑run store by following cleanliness, sanitization and organization standards
• Actively thinks and acts upon what the team and guest will need in the future
• Differentiates between problems that can be solved directly and when to ask for leader support
• Understands that the team manages multiple priorities and willingly takes direction from leaders
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Brings joy to the opportunity to interact with others and make fun happen
• Relishes the opportunity to be helpful to others – both to team members and guests
• Has a learner’s mentality and a desire to improve and do things correctly and effectively
• Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
• Takes ownership for and is eager to make a positive impact on others
• Shows up ready and willing to be a reliable team player and support one another
• Is resilient under pressure and is willing to ask for help

Skills and Qualifications

Required Skills

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.

Preferred Skills

• Restaurant, retail, or guest service experience.

Physical Requirements

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands must be accomplished with or without reasonable accommodations.

Equal Employment Opportunity Statement

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be an Equal Opportunity Employer to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please let us know.

Brand: Caribou Coffee