Team Member

Bagel Brands; Savage (MN); On-site; USD 15,153 - 26,174; Full time

Job summary

Caribou Coffee is hiring a Team Member in Savage, MN. You will provide exceptional guest service, craft world‑class beverages, and embody Caribou's purpose and values in every interaction.

Responsibilities include taking orders, handling cash, maintaining store standards, and collaborating with team members to deliver a memorable guest experience.

Qualifications

• Must be at least 16 years of age.
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.

Responsibilities

• Provide incredible Guest Service by developing personal ongoing relationships with guests, practicing active listening and connection.
• Hand-crafters beverages to order per Caribou SOPs.
• Prepares and serves Caribou food offerings per SOPs.
• Floats between barista and guest service, fulfilling all team roles and responsibilities.
• Takes guest orders, manages cash drawer, and follows cash handling policies.
• Maintains cleanliness, sanitization, and organization of the store.

Skills

Early mornings

Evenings

Weekends

Minimum age 16

Job description

At Caribou Coffee we create day‑making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important here – TEAM, GUEST, BUSINESS. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life‑long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!’

Position Overview

The Team Member is the core of the Caribou experience. They are responsible for creating day‑making experiences through delivering unparalleled guest service, making world‑class hand‑crafted beverages, and bringing the Purpose and Values of Caribou to life in every interaction.

Core Responsibilities

• Provides incredible Guest Service by:
  • Developing personal ongoing relationships with guests
  • Practicing active listening and connection
  • Anticipating guest needs and proactively solving opportunities by demonstrating product knowledge and hospitality
  • Makes enthusiastic and knowledgeable recommendations to delight guests
  • Creating day‑making experiences that spark a chain reaction of GOOD
• Hand‑crafters beverages to order per Caribou standard operating procedures
• Prepares and serves Caribou food offerings per standard operating procedures
• Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
• Takes guest orders, manages cash drawer, and follows all cash handling policies and procedures
• Maintains the look and feel of a well‑run store by following cleanliness, sanitization, and organization standards
• Acts proactively on what the team and guests will need in the future
• Differentiates between problems that can be solved directly and when to ask for leader support
• Understands that the team is managing multiple priorities and willingly takes direction from leaders
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Brings joy to the opportunity to interact with others and make fun happen
• Relishes the opportunity to be helpful to others – both team members and guests
• Has a learner’s mentality and a desire to get better and do things correctly and effectively
• Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
• Takes ownership for and is eager to make a positive impact on others
• Shows up ready and willing to be a reliable team player and support one another
• Is resilient under pressure and is willing to ask for help

Skills and Qualifications

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.

Preferred: Restaurant, retail, or guest service experience.

Physical Requirements

The physical demands for this position include seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours. These demands may be accommodated with or without reasonable accommodations.

Compensation

$11.23 – $18.71 per hour (starting pay is subject to local and state minimum wage regulations). Ranges reflect what the employer reasonably and in good faith expects to pay for such a position.

Equal Employment Opportunity

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state, or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. If you have a disability or special need that requires accommodation, please let us know.

Brand: Caribou Coffee