Team Member

Auntie Anne's; Lancaster, Northern (Lancaster County, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Auntie Anne's is seeking team members to join the store crew in Lancaster. You will assist in dough preparation, pretzel shaping, and beverage service while ensuring an engaging guest experience.

This role requires adherence to safety and cleanliness standards and a friendly, efficient approach at all times. Responsibilities include operating cash registers, restocking, and keeping the store clean and organized during opening and closing shifts.

Qualifications

• Must have positive attitude, teachable spirit, and outgoing personality.
• Reliable transportation and reachable by phone.
• Must comply with state and federal age restrictions regulations regarding operations of equipment in the store.

Responsibilities

• Prepare doughs and other products (lemonade, butter, Dutch ice, etc.).
• Roll and twist pretzels.
• Dip, shape, and salt pretzels.
• Insert, rotate, and remove pretzel trays; monitor ovens for correct baking time and product color.
• Dip, drain, and file pretzels in Roundup.
• Prepare specialty pretzels.
• Prepare drinks and bag orders.
• Greet guests and provide friendly service; upsell when possible.
• Operate cash registers following procedures.
• Set up equipment and supplies at opening.
• Break down and clean at closing.
• Perform cleaning and maintenance as directed.
• Follow dress code and store policies, including safety regulations.
• Perform other duties as assigned by Manager or Shift Leader.

Skills

Positive attitude

Teachable spirit

Outgoing personality

Dependable transportation

Job description

JOB SUMMARY

Performs tasks required for the preparation and presentation of Auntie Anne's products to its customers, and for the maintenance of the Auntie Anne's store premises and equipment, in accordance with Auntie Anne's Threefold Philosophy, operating standards, and policies.

ESSENTIAL DUTIES

Depending upon shift and station assignment, may be required to:

• Prepare doughs and other products (lemonade, butter, Dutch ice, etc.)
• Roll and twist pretzels
• Dip, shape, and salt pretzels
• Insert, rotate, and remove pretzel trays; monitor ovens for correct baking time and product color
• Dip, drain, and file pretzels in Roundup
• Prepare specialty pretzels
• Prepare drinks and bag orders
• At all times exhibit a friendly, courteous attitude toward customers and co-workers
• GUESTS: Greet customers, Urgency, Eye contact, Suggestive selling, Thank you, and Smile/voice inflection
• Accurately operate cash registers in accordance with Cash Register Procedures
• Set up equipment, utensils, and supplies at opening
• Break down, clean, and put away equipment, utensils, and supplies at closing
• Perform cleaning and maintenance procedures as directed by person in charge of shift
• Comply at all times with Auntie Anne's dress code and personal appearance standards
• Comply with all Auntie Anne's policies and procedures, including relevant federal and state regulations regarding mixers and ovens, e.g., safety and environmental standards, OSHA, EPA, Right-to-Know, EEO, ADA, et al.
• Perform all essential duties of this position in a safe and effective manner, consistent with the prescribed method and guidelines established by Auntie Anne's Inc.
• Perform other duties as directed by Manager or Shift Leader

QUALIFICATIONS

Must possess the following traits: positive attitude, teachable spirit, and outgoing personality.Must have dependable transportation available and be able to be readily contacted by phone.Must comply with state and federal age restrictions regulations regarding operations of equipment in the store.

PHYSICAL DEMANDS OF THE JOB

Must be able to perform the tasks outlined above ("Essential Duties"); must be able to stand for long periods, work with agility, and occasionally work long hours; must be able to test products by taste, color, and smell; must be able to occasionally lift up to 50 lbs.

ABOUT OUR BENEFITS

Along with a positive, fast-paced, and rewarding work environment, we offer competitive benefits