Team Member

Dunkin'; Lancaster (SC); On-site; USD 15,000 - 21,000; Full time

Job summary

Dunkin' in Lancaster, SC is hiring a Restaurant Team Member to join our fast-paced cafe team. You will help prepare food and beverages, take orders, and ensure guest satisfaction while maintaining a clean and organized workspace.

Responsibilities include following brand standards, food safety, and packaging orders, answering guest questions, handling payments where applicable, and keeping stock areas tidy for smooth service.

Qualifications

• Team-oriented in a fast-paced environment.
• Able to follow brand standards and recipes.
• Ability to stand for long periods and lift up to 20 lbs (if applicable).

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the restaurant menu and answer guest questions.
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable).
• Meet speed of service standards while delivering accurate orders.
• Serve and communicate with guests.
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Stock items at the workstation.
• Clean equipment, service areas, and guest areas.
• Organize and maintain stock room and refrigerated areas.

Skills

Team player

Punctual

Honesty

Guest focus

Adaptable

Education

High school diploma or GED preferred

Job description

Position Title: Restaurant Team MemberReports To: Restaurant ManagerOverview:A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.Responsibilities Include:Follow Brand standards, recipes, and systemsFollow food safety standardsPrepare food and beveragesAssemble and package ordersUnderstand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questionsMaintain a clean and organized workstationClean equipment, service areas, and guest areasStock items, such as cups, lids, etc. at the workstationTake orders at the Drive Thru or Front Counter and handle payments (if applicable)Meet speed of service standards while delivering accurate orders to guestsServe and communicate with guestsMaintain a guest-focused culture in the restaurantCommunicate effectively with managers and coworkersOrganize and maintain stock room and refrigerated areasEducation/Experience:You must be at least 18 years oldHS Diploma or GED preferredKey Competencies:Works well with others in a fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focusedPhysical Demands/Working Conditions:Standing on feetRepetitive motion, including bending, stooping, and reachingLifting objects, including boxes, ice, and product up to 20lbs (if applicable)Working in a small spaceEach franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.